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Rick McGill's Airport Toyota

Alcoa, TN

4.9
1,091 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,091 Reviews of Rick McGill's Airport Toyota

December 07, 2017

Frame Replacement Robin and LeeAnder went above and beyond to do my repairs quickly and kept me updated every step of the way. I was given a brand new loaner vehicle. More

by Mhodson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin, LeeAnder
December 07, 2017

Excellent experience. Extremely friendly service employees from the desk to the garage. Shannon was really friendly and took some time to talk in the waiting area while my More

by Michael Hamlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon and Terry
December 04, 2017

4Runner Purchase Doug & Jeremy were great to work with on purchasing our new Toyota 4Runner! They made it a fun and easy experience! These guys were easy to talk to an More

by anballew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Hicks & Jeremy Webb
November 30, 2017

Good work Had my car in for recalls. Everyone was nice and it was done well. It was quick and easy. They got me a car to use while mine was being fixed which he More

by Meggle50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
November 30, 2017

Always a great experience Our service writer always goes out of her way to make us fell welcome and valued as a customer, keeping us informed of the progress on our vehicle. It More

by mabell3368
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robyn
November 29, 2017

Fair, honest diagnostics I brought my 4runner in with two problems for them to evaluate, one with the tire pressure signal and the other with an occasional noise in the right More

by tenntom4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
November 29, 2017

Vehicle service Oil and filter change, fluid check, brake system check tire rotation. Quick service, coffee, comfortable waiting area. Mr. Taylor help resolve an More

by Tpenery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Taylor
November 29, 2017

Prompt, friendly and efficient service. I wa treated in a personal and friendly manner, and felt that my business was appreciated. The service to my auto was excellent. The timing to get my More

by Gaynell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg I think!
November 28, 2017

Personnel are very good Shannon Gilmore at the service desk is always a pleasure to work with. He is very personable and helpful and that makes having service work done as ea More

by marty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Gilmore, Michael, and a mechanic whose name I don't know.
November 23, 2017

Great, fine. It was great overall. I was in and out of the service center in about 1 hour and received great service. I was very pleased. More

by AlanLetourneau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure, sorry.
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