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Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,114 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,114 Reviews of Rick McGill's Airport Toyota

January 07, 2018

My experiance with Rick McGill's Airport Toyota I had a very good experience with the staff at Rick McGill's Airport Toyota. This is my 4th car I bought from the dealership and all had excellent exp More

by sammishu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Marsh
January 07, 2018

Feedback on our purchase of the RAV4 We were very impressed with Jack, Steve and Brittany. When we first came in we were considering three different manufacturers. They took us on a tes More

by survey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Marsh, Jack Thomas, Brittany if they weren't available
January 06, 2018

Workdone by Mcgill service department The service department did an excellent job for mew involving an oil change, tire rotratrion and bvattery replacement.. The work was done in a timely More

by Robert Mesmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service rep Shannon
January 06, 2018

great service Rob always take excellent care of me when I come in for service. Waiting area is always clean and snacks and coffee are always filled. More

by plainsgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
January 05, 2018

Service manager and Staff The service manager and his staff were very professional and treated me as a valued customer. I bring my 2006 Toyota Tundra in for oil changes and ot More

by Michael Louck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I interfaced with the service manager and several of his staff. I get get their names on my next visit.
January 03, 2018

Excellent service and scheduling As always, excellent service and scheduling. I was afraid that I was running late so I called to see if I could push back the appt for 30 minutes. The More

by D Sams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember. There were several.
December 31, 2017

Great Service Department Rick McGill’s Airport Toyota is a GREAT Dealership!!! ?? THE SERVICE DEPARTMENT IS GREAT!!! Michael Garrett the Service Manager is GREAT Person and More

by J Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Great Service Staff!!! ??
December 30, 2017

Robbyn Hicks is great to work with! Rick McGill’s service department does a great job! The sales and service employees are very friendly and helpful and I appreciate their help with my More

by Sienna2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbyn Hicks
December 30, 2017

As always, friendly service staff. Had my 45,000 mile service done. As usual everyone was very friendly and considerate. I want to thank salesman Doug for helping with a phone issue. . More

by centurian803
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Gilmore, Doug in sales
December 29, 2017

Great service as usual. They found an issue I was unaware of as well as recall work that was needed. Promptly got me a loaner car and took care of everything. More

by Mikibu
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service staff
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