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Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,114 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,114 Reviews of Rick McGill's Airport Toyota

November 23, 2024

I really dislike filling out these surveys, so on and so forth, and on and on More

by pfortney4579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
November 22, 2024

This was my first experience having my car serviced. My husband passed away a few months ago and he always took care of the cars. The service department was very helpful in explaining with what needed More

by Suzanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
November 20, 2024

I spent 3 hours and 45 minutes getting an oil change and them suggesting I do over $4,000 maintenance on my car. I have been a customer for 20 years and the service has continued to get worse. It was won More

by dotmills1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tami
November 19, 2024

I WAS HERE ON TIME AND THEY HAD ME OUT IN LESS THEN AN HOUR. More

by sharyf33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROBBYN HICKS
November 09, 2024

Very positive first visit to the dealership. Very friendly people at the dealership. Could not have asked for a better experience. More

by fsm0214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tami and Shela
November 01, 2024

Matt makes sure my vehicle is on good working order and that necessary maintenance was completed More

by 22 year toyota owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
October 29, 2024

Had to turn around from the start of a trip due to an unexpected problem. Even though we didn't have an appointment and they were very busy they took us right in and fixed the problem. All this was a smi More

by a.l.jenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
several but didn't get the names.
October 21, 2024

Scheduled work quickly and even got me in a few minutes early! Very friendly staff with work completed fast! More

by syd
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin
October 21, 2024

Got 2018 Tacoma’s service maintenance and battery change done quickly with nice video description. More

by tcoul77795
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
October 14, 2024

I have always had a great service experience. Scheduled maintenance completed within an hour. Satisfied Rick McGill Airport Toyota customer. More

by Richard C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charm
1
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