Rick McGill's Airport Toyota
Alcoa, TN
Is this your dealership?
Filter Reviews by Keyword
By Type
1,114 Reviews of Rick McGill's Airport Toyota
This was my first experience having my car serviced. My husband passed away a few months ago and he always took care of the cars. The service department was very helpful in explaining with what needed My husband passed away a few months ago and he always took care of the cars. The service department was very helpful in explaining with what needed to be done and got me in and out in a reasonable time even though their computer was down and they had told me I might have a longer than normal wait. More
I spent 3 hours and 45 minutes getting an oil change and them suggesting I do over $4,000 maintenance on my car. I have been a customer for 20 years and the service has continued to get worse. It was won them suggesting I do over $4,000 maintenance on my car. I have been a customer for 20 years and the service has continued to get worse. It was wonderful when I bought the car and brought it in for service. However. the past few years, all they want to do is make money. You have lost a customer. More
Had to turn around from the start of a trip due to an unexpected problem. Even though we didn't have an appointment and they were very busy they took us right in and fixed the problem. All this was a smi unexpected problem. Even though we didn't have an appointment and they were very busy they took us right in and fixed the problem. All this was a smile and concern for getting us back on our trip safely in a timely manner. More