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Rick McGill's Airport Toyota
Alcoa, TN
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1,091 Reviews of Rick McGill's Airport Toyota
Above and Beyond Everyone at the dealership goes above and beyond to be helpful, friendly and accommodating. They keep you informed and make sure you are comfortable Everyone at the dealership goes above and beyond to be helpful, friendly and accommodating. They keep you informed and make sure you are comfortable while you wait. More
Best service I have had there in years We have bought several cars through this dealership and I will say that this was the best service we have ever had. See Chuck if interested in a car o We have bought several cars through this dealership and I will say that this was the best service we have ever had. See Chuck if interested in a car or truck. More
Excellent service department Great service staff they are always helpful, knowledgeable, friendly and accommodating. Everyone seems to want to help, to make the visit as easy as p Great service staff they are always helpful, knowledgeable, friendly and accommodating. Everyone seems to want to help, to make the visit as easy as possible. We have been servicing our Sequoia there for 12 yrs and have been very pleased every time. Thank you all. More
It was a pleasure to work with Steve Marsh. Steve Marsh went the extra mile for us and helped us tremendously in deciding to purchase our car. He answered all our questions professionally and co Steve Marsh went the extra mile for us and helped us tremendously in deciding to purchase our car. He answered all our questions professionally and courteously. More
2018 Highlander I sent inquiries to three Toyota dealerships and specifically asked "email or text; please do not call". Steve Marsh was the only salesperson that co I sent inquiries to three Toyota dealerships and specifically asked "email or text; please do not call". Steve Marsh was the only salesperson that contacted me via text. The other dealerships immediately began calling. I'm very busy (aren't we all) and Steve's willingness to work with me via email and text helped me get the deal done with minimal down time in this busy holiday season. I appreciate his time and patience and educating me about all the features on my new Highlander, I love it! Also, just a word about Robyn Hicks in the service area. I've know Robyn from Toyota of Knoxville and am delighted to find her at Rick McGill-she has serviced my previous Toyota's and I trust her completely to take care of me!! More
Very smooth,relaxing,and the salesman Steve Marsh was helpfu The four star rating is the highest i will give,I don't think anybody or any company is worthy of a five star. Only the man above! The four star rating is the highest i will give,I don't think anybody or any company is worthy of a five star. Only the man above! More
Prompt and courtesy Prompt service; cordial experience from service people. Clean and comfortable waiting room. Coffee. Timely period of time for servicing. Even thou Prompt service; cordial experience from service people. Clean and comfortable waiting room. Coffee. Timely period of time for servicing. Even though I was early, they took my car for servicing. More
Five star performance Very satisfied with my experience at Rick McGills..Fast and professional..will highly recommend this dealership for product sales snd especially Servi Very satisfied with my experience at Rick McGills..Fast and professional..will highly recommend this dealership for product sales snd especially Service..want more for your money? Go see Rick McGill.. More
Great Service, Had great service, came in for oil change, was in and out very quickly, great personal n service.Every one was very attentive n friendly. Had great service, came in for oil change, was in and out very quickly, great personal n service.Every one was very attentive n friendly. More
Especially Nice for the Holidays!!! I met Rob Gilmore for the first time during this service. He was very attentive to my needs and worked with me to make sure that everything was corre I met Rob Gilmore for the first time during this service. He was very attentive to my needs and worked with me to make sure that everything was correctly charged and that I was completely satisfied. I wish that more employees were this competent and compassionate. He needs to train others here to be like minded and show customers the same concern. More