Rick McGill's Airport Toyota
Alcoa, TN
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1,114 Reviews of Rick McGill's Airport Toyota
Very efficient check-in service. Very efficient check in service. The person (woman) checking me in was ready to help me as soon as I drove in, was very efficient and knowledgeable a Very efficient check in service. The person (woman) checking me in was ready to help me as soon as I drove in, was very efficient and knowledgeable about the recall reason I was there. I'll be back on account of this person that checked me in. More
Great Service, Last appt of the day Great service even though I had the last appt of the day. The service adviser was perfect. Great guy, just can't remember his name:( Great service even though I had the last appt of the day. The service adviser was perfect. Great guy, just can't remember his name:( More
Perfect service experience This was another of the complimentary service visits for my Tacoma. I arrived ten minutes early. I was taken early and the truck was finished in less This was another of the complimentary service visits for my Tacoma. I arrived ten minutes early. I was taken early and the truck was finished in less than the estimated time. I couldn't ask for a better experience. My thanks to the Service Department personnel. More
They went above and beyond! Shannon Gilmore, the Assistant Service Manager, is always so helpful and accommodating! He really does go above and beyond in assisting my needs! Hi Shannon Gilmore, the Assistant Service Manager, is always so helpful and accommodating! He really does go above and beyond in assisting my needs! His caring attitude is so refreshing! More
Service Bring Purchase We followed our Service Advisor (Robbyn) to Rick McGill's due to her professionalism, honesty, and caring personality. So when we had to unexpectedly We followed our Service Advisor (Robbyn) to Rick McGill's due to her professionalism, honesty, and caring personality. So when we had to unexpectedly buy a new vehicle, we decided to go there first. It was the only dealership we wound up going to because we got what we wanted and was treated very professionally. Honestly, we did not want to buy a car but Doug made it as painless as possible. More
so quick Not knowing for sure how long it would take to drive from Oak Ridge, I left early. It only took 35 minutes this time so I arrived early. However, they Not knowing for sure how long it would take to drive from Oak Ridge, I left early. It only took 35 minutes this time so I arrived early. However, they took me right in and were finished just a little after my appointment time! Hurray! Thanks. Judy More
Pleased customer We bought the car there ten years ago and still come there for service. Terry Sparks has always been the one to work on the car and he is really good We bought the car there ten years ago and still come there for service. Terry Sparks has always been the one to work on the car and he is really good. I plan to keep the car as long as they allow me to keep driving! More
Service on My Tacoma. I was treated very professionally and courteously. The work was done in a very timely manner and done well. More was done than I expected with no char I was treated very professionally and courteously. The work was done in a very timely manner and done well. More was done than I expected with no charge. More
Customer Service Excellent Always take our 2013 Tundra bought new from Rick McGill's back for service here. Excellent customer service and always helpful. Issues resolved and Always take our 2013 Tundra bought new from Rick McGill's back for service here. Excellent customer service and always helpful. Issues resolved and back on the road in one day. More
Excellent Service Again Just like with my other experiences with the Service Dept at Rick McGill's, I was quite pleased. The staff was very friendly and the service was perf Just like with my other experiences with the Service Dept at Rick McGill's, I was quite pleased. The staff was very friendly and the service was performed on time. More