Rick McGill's Airport Toyota
Alcoa, TN
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1,114 Reviews of Rick McGill's Airport Toyota
Good service, upgraded waiting area Service was prompt and service writer was very helpful. Love the new plug-in area and Kurig in the waiting area. It is nice and quiet there. Service was prompt and service writer was very helpful. Love the new plug-in area and Kurig in the waiting area. It is nice and quiet there. More
Scheduled Toyota Care Service I scheduled my 2017 Tacoma for the 10000 mile service via the internet. It was easy to schedule and my vehicle was serviced in a timely manner on the I scheduled my 2017 Tacoma for the 10000 mile service via the internet. It was easy to schedule and my vehicle was serviced in a timely manner on the day of my appointment. More
Great! Very good to work me in and change oil in short notice. The people at the service desk are always helpful and kind. I have had good experiences with Very good to work me in and change oil in short notice. The people at the service desk are always helpful and kind. I have had good experiences with this Toyota dealer and service. More
Friendly, courteous, knowledgable Our service advisor was professional and very knowledgable. She was friendly, efficient and made us feel welcome. If for no other reason we will be do Our service advisor was professional and very knowledgable. She was friendly, efficient and made us feel welcome. If for no other reason we will be doing business here again because of her. More
20,000 mile service Several cars were waiting at 8 AM to enter the service bay, however Shannon came out to the drive to greet me and start check-in. Oil change, rotation Several cars were waiting at 8 AM to enter the service bay, however Shannon came out to the drive to greet me and start check-in. Oil change, rotation and safety checks completed and out the door in about 40 minutes - wow! More
Great Experience, thanks to Shannon. Shannon did a very nice job taking care of me as a valued customer. He took the time to answer my questions and was very pleasant to work with. Shannon did a very nice job taking care of me as a valued customer. He took the time to answer my questions and was very pleasant to work with. More
Good experience Robin is an excellent service advisor and makes the service experience better. Service appointment was on time with speedy results. Also, we will mis Robin is an excellent service advisor and makes the service experience better. Service appointment was on time with speedy results. Also, we will miss Tom Ward. He has always been a great help. More
5000 mile service Brought my car in for 1:00 appointment and looked at new vehicles for a few minutes. Relaxed in the lounge where there was coffee water and snacks. T Brought my car in for 1:00 appointment and looked at new vehicles for a few minutes. Relaxed in the lounge where there was coffee water and snacks. They were finished about 1:50. More
Great service and done in a timely manner Great service and my car was due for a checkup it was done in a timely manner. Shannon Gilmore is very helpful and professional. Shannon has always Great service and my car was due for a checkup it was done in a timely manner. Shannon Gilmore is very helpful and professional. Shannon has always gone above and beyond to explain the details. More
factory work work was done in a timely manner, Robert and Shannon were very helpful to explain what work was to be done and what repairs were made. work was done in a timely manner, Robert and Shannon were very helpful to explain what work was to be done and what repairs were made. More