Rick McGill's Airport Toyota
Alcoa, TN
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1,103 Reviews of Rick McGill's Airport Toyota
New Car I had a 2014 Toyota Prius and had been contemplating getting a new car. My car was in excellent condition with low mileage. I received an offer from I had a 2014 Toyota Prius and had been contemplating getting a new car. My car was in excellent condition with low mileage. I received an offer from the dealership, indicating that they were looking for good used Prius models. Decided to take them up on their offer and received an excellent deal on my new 2018 Prius. I love all of the new technology in this vehicle, especially the safety features. This is my third Prius. Jeremy Webb was great, even set up my phone with the vehicle, otherwise I would have had to ask my 9 y/o grandson! It was a very pleasant experience. I highly recommend Rick McGill Toyota if you are in the market for a new car. More
Always Great Service at McGills We have entrusted 6 cars /trucks to the service department at Rick McGills, and have always been extremely satisfied with the service people and techn We have entrusted 6 cars /trucks to the service department at Rick McGills, and have always been extremely satisfied with the service people and technicians. More
60k service Doesn't sound exciting, but everything was done as it should be. They went out of their way to get the carwash added which I appreciated. And everybod Doesn't sound exciting, but everything was done as it should be. They went out of their way to get the carwash added which I appreciated. And everybody was very nice and friendly More
New Prius is excellent This is the 3rd car i have purchased from Rick McGill and I do all my service with them , never had a problem and never expect to! This is the 3rd car i have purchased from Rick McGill and I do all my service with them , never had a problem and never expect to! More
Megan, our sales lady was wonderful. Megan, our sales lady was not pushy but very knowledgeable about every vehicle we looked at. She helped us after we bought the vehicle showing the m Megan, our sales lady was not pushy but very knowledgeable about every vehicle we looked at. She helped us after we bought the vehicle showing the many aspects of out new vehicle. A great help! More
Warranty replacement of rear hatch strut Replacement of rear door strut was performed within estimated time quoted. I requested status of work progress and service coordinator checked and inf Replacement of rear door strut was performed within estimated time quoted. I requested status of work progress and service coordinator checked and informed me of time left to completion. I was very satisfied with his attitude and actions to assure me that the work would be completed within the time quoted, since I had an important doctors appointment scheduled later in the day. More
Prius brake problem Always going above and beyond to figure out my intermittent uneven breaking problem. Robyn helps to looks for ways to reduce our costs. Thank you! Always going above and beyond to figure out my intermittent uneven breaking problem. Robyn helps to looks for ways to reduce our costs. Thank you! More
bought a new truck Everyone I met was friendly. Chris Dykes even arranged for the service manager to answer some questions for me about the truck. Wanted a fast deal wit Everyone I met was friendly. Chris Dykes even arranged for the service manager to answer some questions for me about the truck. Wanted a fast deal with out the hassles - GOT IT! More
Courteous service personnel Was taken in the service even though I was a little early. Waited on immediately by the service personnel and was told it would take about an hour fo Was taken in the service even though I was a little early. Waited on immediately by the service personnel and was told it would take about an hour for the service. I was told where the waiting room was which had two different TV stations on, coffee, snacks, and water available free of charge. Very comfy chairs too. In less that the time stated I was told that my car was ready and the service person (Bryan Banuelos) explained all service that was performed on my car and gave me a copy of said paperwork. I left with a good feeling that all is well with my car and that I was treated like a special customer. More
True Meanihg of Service Took my Taco in for its 25,000 check up with just one snag..I hadn't pre set my visit.Seemed every time i decided to call ahead something would interf Took my Taco in for its 25,000 check up with just one snag..I hadn't pre set my visit.Seemed every time i decided to call ahead something would interfere.Finally Friday roled around and i just went..No matter,the prifessionalism of Brian handled me anyway and worked me in..Ready to go in about an hour..High Five Brian!!Thanks.James Nordin More