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Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,125 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,125 Reviews of Rick McGill's Airport Toyota

January 07, 2017

Service was excellent all around. Robin in service department ordered my parts, explained thoroughly what to expect and delivered in a highly professional and friendly manner. I'm very More

by robert george
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin and other members who's names I can't recall but were excellent
January 05, 2017

oil change tire rotation I appreciate the car wash. Was charged for the tire rotation,called Robin after I left the dealership and discover In was charged, she is issuing a c More

by wanda day
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Hicks
January 03, 2017

GREAT Robyn is GREAT! She knows what she's talking about. She is very efficient, organized and polite. Always remembers me. Travis helped me understand th More

by linda04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robyn-Travis
January 01, 2017

Service on 2011 Avalon I was totally satisfied with the repair done on my car. Everyone I talked with was very pleasant and I understood clearly when they explained what ne More

by George22546
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Service Manager
January 01, 2017

Professional and welcoming Very courteous and professional. From start to finish the entire car buying process was simple and pleasurable. Steve made every process quick and eas More

by Miko1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve marsh
December 31, 2016

First service on Rav4 I set an appointment online for 8am. Arrived at 5 til and was ready to go by 8:15. Great start to my day off. More

by Smiller
Recommend Dealer
Yes
Employees Worked With
Robbyn Hicks
December 31, 2016

Emergency Service Discovering my car's battery had died, I called for help in getting it started. I placed a call to Toyota's service dept. and was told to bring it in More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon, Helen
December 29, 2016

Pleasant and Reliable From the moment I first brought our RAV4 to Rick McGill, I realized that I was getting top-notch service and personal care. Very pleased. More

by mabell3368
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robyn, Jim
December 28, 2016

Great Service Wonderful service department. Very proficient, friendly, and courtesy reps. Fast turnaround time and minimum waiting. I will be bringing my vehicles b More

by arry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin
December 28, 2016

Good experience. Good service. Disappointed that we have to return for completion of service due to length of time required and no loaner vehicles available. Overall More

by Christine Russell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Lusby, very nice to work with.