Back

Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,103 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

Directions

Is this your dealership?

By Type

1,103 Reviews of Rick McGill's Airport Toyota

September 13, 2018

Great experience and staff. Great experience with very friendly and helpful staff. Bryan was a pleasure to work with. I will keep coming back to Rick McGill's Toyota for service More

by Sequoia Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Banuelos
September 08, 2018

Fast pleasant and cheerful automobile experience. The scheduling was easy and quick, the service was good even vacuumed the carpets. The service it self was fast and informative. I'd come again next t More

by Joseph E Burriesci Jr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbyn Hicks
September 08, 2018

Exceeded expectations Vehicle was ready in half the estimated time at a cost below the original estimate. Waiting room was comfy with snacks and beverages. Hard to find a More

by tenntom4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know.
September 07, 2018

Timely and Professional I scheduled the service on line, really convenient! Took me upon my arrival with service that was timely and professional. Service attendant especi More

by BSpangler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I Do Not Remember
September 07, 2018

Excellent treatment from start to finish. Every time I've been to Rick McGill's I have been treated great. Waiting room chairs leave a lot to be desired though. Everything else was great. More

by centurian803
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Stoots
September 04, 2018

Friendly people. I had a problem with the theft deterrent system and it would not occur when I dropped off at the service desk. The tech couldn't get it to occur eit More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Stoots service rep,, and Greg the tech.
September 02, 2018

10000 mile checkup, recall, step installtion Great service. Robin, the service writer, was fantastic. Great attitude, great service. Well pleased.. came first 10000 mile service and received More

by RON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin
August 31, 2018

efficient and quality service I have received only exceptional comprehensive service and care for my 2017 Avalon from Rick McGill Toyota from service advisors and technicians sinc More

by rcs411
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Banuelos
August 30, 2018

Excellent service, no pressure From my first contact over the phone everyone was very nice and helpful. The day I went to look at cars in person my salesman, Chris, was very low ke More

by Christie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Dykes, Bill Butler and a mature lady in the on line sales department (I apologize that I don't remember her name but she was very encouraging and had a lot to do with my decision to visit the dealership in person.)
August 29, 2018

Excellent Everything was fantastic the service is excellent the people are excellent the quality of work with excellent I am a Toyota buyer for life thank you R More

by Daddog1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
...
70
...