Rick McGill's Airport Toyota
Alcoa, TN
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1,114 Reviews of Rick McGill's Airport Toyota
Professional and very helpful staff. The Staff at the Ricks McGill Toyota place are very professional, helpful and knowledgeable. Is like visiting a family, you feel like at home. Thank The Staff at the Ricks McGill Toyota place are very professional, helpful and knowledgeable. Is like visiting a family, you feel like at home. Thank you guys for your great service! More
Treated us like family My sister, mom and I went in looking for a vehicle for our mom since our dad has recently passed away. Brian approached us when we got there and took My sister, mom and I went in looking for a vehicle for our mom since our dad has recently passed away. Brian approached us when we got there and took his time making sure we found a vehicle that had features that my mom was looking for and liked to drive. He was not pushy at all, and made sure the vehicle was a perfect fit for her. Tony helped with the finance part of it, and again was not pushy with anything, but made sure we received the payments we were trying to achieve. Overall, I can honestly say this was the best car buying experience I have ever been through. I would drive from anywhere to do service with them. Thank you! More
What a surprise. I brought my 2012 Avalon to the service center for new brakes. While I was waiting I wandered out to the showroom--a beautiful metallic blue 2017 Aval I brought my 2012 Avalon to the service center for new brakes. While I was waiting I wandered out to the showroom--a beautiful metallic blue 2017 Avalon caught my eye and held my attention! Would you believe I bought it right then and there?!?! Bought it and drove it home, leaving my trade-in for another McGill customer! More
Routine Maintenance Took my sienna van for regular maintenance very good experience as always even though it took a little longer than I expected this time. Thanks for t Took my sienna van for regular maintenance very good experience as always even though it took a little longer than I expected this time. Thanks for the free wifi while I waited! More
very comfortable atmosphere and sales person did his homewor so far i am satisfied with this dealership. i have purchased 3 vehicles from here. so that should say more than words.hoping that the service at other so far i am satisfied with this dealership. i have purchased 3 vehicles from here. so that should say more than words.hoping that the service at other dealers matches this one. More
Automobile Service Made Easy Friendly environment and warm welcome. Service was completed quickly.and efficiently and the coffee in the waiting room was surprisingly good. I ne Friendly environment and warm welcome. Service was completed quickly.and efficiently and the coffee in the waiting room was surprisingly good. I never have any concerns about service at Rick McGill's Airport Toyota! More
Great customer service Arrived at my designated appointment time. Pulled right in and staff met me promptly to go over my needs, happily helped me locate a screw stuck in my Arrived at my designated appointment time. Pulled right in and staff met me promptly to go over my needs, happily helped me locate a screw stuck in my tire, checked everything I ask for, and offered no pressure advice. I bought an antenna that had been knocked off my truck, which was in stock, and the parts manager, Steve Lay, went outside with me with a tool we needed to remove old threaded remnant so that I could install new antenna before I left...all with a great attitude. More
Always Great The service I receive at Rick McGill's has always been GREAT. The people are always friendly and helpful. When it comes time for service or sales, y The service I receive at Rick McGill's has always been GREAT. The people are always friendly and helpful. When it comes time for service or sales, you can count on me to return to Rick McGill's Airport Toyota. It all starts with the people, and ends with the service you provide. Not to mention the GREAT product you have. Thank you ALL so much, Jim More
Friendly, knowledgeable, easy to deal with. Great experience! They had exactly the vehicle we were looking for on their lot. Great inventory! Everyone we met was very friendly. They worked very Great experience! They had exactly the vehicle we were looking for on their lot. Great inventory! Everyone we met was very friendly. They worked very hard to get to get the deal I was looking for. Especially Jay! Thanks guys. More
Routine 10K service Very efficient service and experience. In and out in less than an hour. If I had one request of Rick McGill's it would be to have fresh-brewed coffe Very efficient service and experience. In and out in less than an hour. If I had one request of Rick McGill's it would be to have fresh-brewed coffee available in the lounge, especially during morning hours. More