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Rick McGill's Airport Toyota
Alcoa, TN
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1,089 Reviews of Rick McGill's Airport Toyota
Good Shopping experience The dealership had a good selection of the model I was shopping for including the options and color I wanted. I called Doug Hicks, and by the time I c The dealership had a good selection of the model I was shopping for including the options and color I wanted. I called Doug Hicks, and by the time I could get to the dealership he had that specific car waiting for my review out front. He did a good job of explaining the cars features, and differences between trim levels. The trade negotiation was basically painless, and once the deal was struck the purchase process was very time efficient. Doug made sure to explain each part of the purchase process, along with a full explanation of the cars function, warranty, maintenance, etc. Even introduced me to the service dept. and set up the first maint. visit. Also kudos to the dealership for adding lifetime limited drivetrain coverage to the purchase. Gives extra piece of mind. The salesman in this case drove the tone of the experience. More
New Dashboard I appreciate the consistently excellent and courteous service I've received over several years, when bringing my Sienna and Avalon in for service -- e I appreciate the consistently excellent and courteous service I've received over several years, when bringing my Sienna and Avalon in for service -- especially when Service Advisor Paul was there. More
Service On time service and friendly staff. Scheduled a service time and and service center was on time. Robbyn Hicks was friendly and explained everything th On time service and friendly staff. Scheduled a service time and and service center was on time. Robbyn Hicks was friendly and explained everything that was checked on the car. More
Great service! In and out on time, great service, with excellent price and helpful people that gave me a good report on the actions taken and the amount of wear on d In and out on time, great service, with excellent price and helpful people that gave me a good report on the actions taken and the amount of wear on different parts that were serviced, More
Oil change I was pleased with the service I received at Airport Toyota. The Service Advisor who helped me was very pleasant and the wait time was not too long. I was pleased with the service I received at Airport Toyota. The Service Advisor who helped me was very pleasant and the wait time was not too long. Thanks! More
Excellent experience This was an extremely easy and comfortable experience. Purchased a new RAV4 for my wife. When the color she wanted was not there the dealership made This was an extremely easy and comfortable experience. Purchased a new RAV4 for my wife. When the color she wanted was not there the dealership made arrangments to have one brought in. She loves it. More
Customers First It was very impressed with the service people who contacted me about a recall service that my vehicle needed. The service writer worked with my schedu It was very impressed with the service people who contacted me about a recall service that my vehicle needed. The service writer worked with my schedule and made the repairs quickly. Outstanding service. Thank you. More
Service visit The service was done well in a timely manner. They checked everything on my truck and explained things I might have been confused about. Job well don The service was done well in a timely manner. They checked everything on my truck and explained things I might have been confused about. Job well done! More
Oil change I had a 9:20 am appointment for an oil/filter change and there were 3 cars in line in front of me. I expected a delay. The good thing there was no wa I had a 9:20 am appointment for an oil/filter change and there were 3 cars in line in front of me. I expected a delay. The good thing there was no waiting for a service advisor. Jim helped me right away and they backed my vehicle up and took it immediately in for service. They came to the waiting room to get me well before I expected and I thought some other service issue came up. Surprise, the were finished and ready to send me on my way. Thanks. More
Service Plus Excelence Great choice of vehicles and fast professional service. Would like to highlite the excellent care given to us by Nicholas Creamer .I would recommend Great choice of vehicles and fast professional service. Would like to highlite the excellent care given to us by Nicholas Creamer .I would recommend Rick McGills to all my friends.Thank you. More