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Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,114 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,114 Reviews of Rick McGill's Airport Toyota

April 25, 2017

check engine light Check engine and another light came on. Shutoff and restarted the car a few times, same results. Had DDS apt in Maryville so, decided to drop in on M More

by david gallelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbyn Hicks
April 22, 2017

Great customer care. We loved our dealer. He was absolutely wonderful and worked to find us the perfect vehicle. We will definitely come back because of the great care we More

by Jziegler17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck
April 21, 2017

Thank you So Much! Robyn at the service desk dug out a Warranty that saved us $2,500 on our Prius brake actuator repairs! Thank you so very much :) More

by PJwPrius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robyn/Robin
April 16, 2017

My buying experience Doug was very helpful throughout the whole buying process! I would definitely recommend this dealership to anyone looking to buy or lease any kind of More

by vikki92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Hicks
April 13, 2017

From drive in to drive out this was super service. Thanks From drive in to drive out this was SUPER service, I was impressed from the service man to the technician. I will return my Toyota's for service aga More

by cmiller259
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know there name, wish I did.
April 13, 2017

Overview of service and staff interface. My visit to Rick McGill's Airport Toyota was for my 5000 mile oil change. I did not have an appointment for the oil change and my truck was in and ou More

by Michael Louck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Worked with Jim Lusby
April 05, 2017

Efficient and courteous Great efficiency and courteous people to help. My sales person always checks on me if he sees me there. Easy to set up appts and manage whatever I ne More

by Csr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
April 04, 2017

Robin is the absolute best Robin goes out of her way to make sure I have phenomenal customer service. She works around my busy week. She's always available to talk to me. Jus More

by rmarsha8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin
April 02, 2017

The Way It Should Work I knew what I wanted and had made arrangements to drive that vehicle. The salesman was very prompt in returning multiple calls and finding exactly wh More

by Ken L. Jenkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Hicks, sales
March 30, 2017

Good Visit! I brought my Corolla in for its free "anniversary" tune up. I arrived about an hour early, but the staff was able to work on my car immediately. I a More

by Tennessee Schoolteacher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember these names.
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