Rick McGill's Airport Toyota
Alcoa, TN
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1,114 Reviews of Rick McGill's Airport Toyota
Bought a New Prius 4 We were just browsing when we walked into the dealership, but we walked out with a new car. Doug did a great job demonstrating and setting us up for z We were just browsing when we walked into the dealership, but we walked out with a new car. Doug did a great job demonstrating and setting us up for zero percent financing. More
Great vehicle for the price The sales rep., although young, had a very good working knowledge of the product he was selling. I was impressed with the quick and polite service I The sales rep., although young, had a very good working knowledge of the product he was selling. I was impressed with the quick and polite service I received, being it was on a Saturday evening and most folks would be thinking of getting off work. More
Great service department Great service representative, Robin Hicks, handle everything very professionally. All service was completed in a very timely manner. I am well pleased Great service representative, Robin Hicks, handle everything very professionally. All service was completed in a very timely manner. I am well pleased with the service department. More
Great service and my visit was timely. Shannen Gilmore is a honest and professional person. He is very kind and answered all my questions. He goes above and beyond to be helpful. Shannen Gilmore is a honest and professional person. He is very kind and answered all my questions. He goes above and beyond to be helpful. More
Last minute service needs Typically it can take several days to get in for scheduled vehicle service. Recently I had a last minute need to travel, and the team at Rick McGill w Typically it can take several days to get in for scheduled vehicle service. Recently I had a last minute need to travel, and the team at Rick McGill were able to accommodate my vehicle and deliver exception service. I love the fact they take the time to share what services may be required in the future as opposed to trying to see you on what you need today. Very professional and appreciated team. More
Good Shopping experience The dealership had a good selection of the model I was shopping for including the options and color I wanted. I called Doug Hicks, and by the time I c The dealership had a good selection of the model I was shopping for including the options and color I wanted. I called Doug Hicks, and by the time I could get to the dealership he had that specific car waiting for my review out front. He did a good job of explaining the cars features, and differences between trim levels. The trade negotiation was basically painless, and once the deal was struck the purchase process was very time efficient. Doug made sure to explain each part of the purchase process, along with a full explanation of the cars function, warranty, maintenance, etc. Even introduced me to the service dept. and set up the first maint. visit. Also kudos to the dealership for adding lifetime limited drivetrain coverage to the purchase. Gives extra piece of mind. The salesman in this case drove the tone of the experience. More
New Dashboard I appreciate the consistently excellent and courteous service I've received over several years, when bringing my Sienna and Avalon in for service -- e I appreciate the consistently excellent and courteous service I've received over several years, when bringing my Sienna and Avalon in for service -- especially when Service Advisor Paul was there. More
Service On time service and friendly staff. Scheduled a service time and and service center was on time. Robbyn Hicks was friendly and explained everything th On time service and friendly staff. Scheduled a service time and and service center was on time. Robbyn Hicks was friendly and explained everything that was checked on the car. More
Great service! In and out on time, great service, with excellent price and helpful people that gave me a good report on the actions taken and the amount of wear on d In and out on time, great service, with excellent price and helpful people that gave me a good report on the actions taken and the amount of wear on different parts that were serviced, More
Oil change I was pleased with the service I received at Airport Toyota. The Service Advisor who helped me was very pleasant and the wait time was not too long. I was pleased with the service I received at Airport Toyota. The Service Advisor who helped me was very pleasant and the wait time was not too long. Thanks! More