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Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,126 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,126 Reviews of Rick McGill's Airport Toyota

April 02, 2017

The Way It Should Work I knew what I wanted and had made arrangements to drive that vehicle. The salesman was very prompt in returning multiple calls and finding exactly wh More

by Ken L. Jenkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Hicks, sales
March 30, 2017

Good Visit! I brought my Corolla in for its free "anniversary" tune up. I arrived about an hour early, but the staff was able to work on my car immediately. I a More

by Tennessee Schoolteacher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember these names.
March 29, 2017

Bought a New Prius 4 We were just browsing when we walked into the dealership, but we walked out with a new car. Doug did a great job demonstrating and setting us up for z More

by Laura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Hicks
March 29, 2017

Great vehicle for the price The sales rep., although young, had a very good working knowledge of the product he was selling. I was impressed with the quick and polite service I More

by funybonz2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't remember his name. Sorry
March 28, 2017

Great service department Great service representative, Robin Hicks, handle everything very professionally. All service was completed in a very timely manner. I am well pleased More

by arry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roiin Hicks
March 27, 2017

Great service and my visit was timely. Shannen Gilmore is a honest and professional person. He is very kind and answered all my questions. He goes above and beyond to be helpful. More

by kathy's
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannen Gilmore
March 26, 2017

Last minute service needs Typically it can take several days to get in for scheduled vehicle service. Recently I had a last minute need to travel, and the team at Rick McGill w More

by rwoods08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe Jay was the service person this visit and I think my sales rep was Steve. Jay was excellent, Steve has always gone above any beyond even after the sale.
March 15, 2017

Good Shopping experience The dealership had a good selection of the model I was shopping for including the options and color I wanted. I called Doug Hicks, and by the time I c More

by ken_williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Hicks
March 14, 2017

New Dashboard I appreciate the consistently excellent and courteous service I've received over several years, when bringing my Sienna and Avalon in for service -- e More

by DNCross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisors
March 13, 2017

Service On time service and friendly staff. Scheduled a service time and and service center was on time. Robbyn Hicks was friendly and explained everything th More

by dwal123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbyn Hicks
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