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Rick McGill's Airport Toyota
Alcoa, TN
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1,091 Reviews of Rick McGill's Airport Toyota
My buying experience Doug was very helpful throughout the whole buying process! I would definitely recommend this dealership to anyone looking to buy or lease any kind of Doug was very helpful throughout the whole buying process! I would definitely recommend this dealership to anyone looking to buy or lease any kind of vehicle! More
From drive in to drive out this was super service. Thanks From drive in to drive out this was SUPER service, I was impressed from the service man to the technician. I will return my Toyota's for service aga From drive in to drive out this was SUPER service, I was impressed from the service man to the technician. I will return my Toyota's for service again. Thanks More
Overview of service and staff interface. My visit to Rick McGill's Airport Toyota was for my 5000 mile oil change. I did not have an appointment for the oil change and my truck was in and ou My visit to Rick McGill's Airport Toyota was for my 5000 mile oil change. I did not have an appointment for the oil change and my truck was in and out much faster than I anticipated. I use synthetic oil in my truck and the total cost is about $45 less than the business i frequented for over 8 years. The staff that I interfaced with were extremely courteous and very professional with answering all of my questions. I was treated as a valued customer. Many businesses miss out on the proper way to treat their customers. More
Efficient and courteous Great efficiency and courteous people to help. My sales person always checks on me if he sees me there. Easy to set up appts and manage whatever I ne Great efficiency and courteous people to help. My sales person always checks on me if he sees me there. Easy to set up appts and manage whatever I need More
Robin is the absolute best Robin goes out of her way to make sure I have phenomenal customer service. She works around my busy week. She's always available to talk to me. Jus Robin goes out of her way to make sure I have phenomenal customer service. She works around my busy week. She's always available to talk to me. Just cannot express the joy of having someone care this much for my vehicle. 100% satisfied. More
The Way It Should Work I knew what I wanted and had made arrangements to drive that vehicle. The salesman was very prompt in returning multiple calls and finding exactly wh I knew what I wanted and had made arrangements to drive that vehicle. The salesman was very prompt in returning multiple calls and finding exactly what I had asked for. On arrival, every attention to detail was provided in a very prompt and courteous manner. I couldn't ask for a more honest, professional experience from Doug Hicks, the salesman or from the entire staff from manager to credit officer. More
Good Visit! I brought my Corolla in for its free "anniversary" tune up. I arrived about an hour early, but the staff was able to work on my car immediately. I a I brought my Corolla in for its free "anniversary" tune up. I arrived about an hour early, but the staff was able to work on my car immediately. I also received a free car wash an vacuum! I highly recommend Rick McGill's Airport Toyota. More
Bought a New Prius 4 We were just browsing when we walked into the dealership, but we walked out with a new car. Doug did a great job demonstrating and setting us up for z We were just browsing when we walked into the dealership, but we walked out with a new car. Doug did a great job demonstrating and setting us up for zero percent financing. More
Great vehicle for the price The sales rep., although young, had a very good working knowledge of the product he was selling. I was impressed with the quick and polite service I The sales rep., although young, had a very good working knowledge of the product he was selling. I was impressed with the quick and polite service I received, being it was on a Saturday evening and most folks would be thinking of getting off work. More
Great service department Great service representative, Robin Hicks, handle everything very professionally. All service was completed in a very timely manner. I am well pleased Great service representative, Robin Hicks, handle everything very professionally. All service was completed in a very timely manner. I am well pleased with the service department. More