Rick McGill's Airport Toyota
Alcoa, TN
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1,091 Reviews of Rick McGill's Airport Toyota
Routine Maintenance Took my sienna van for regular maintenance very good experience as always even though it took a little longer than I expected this time. Thanks for t Took my sienna van for regular maintenance very good experience as always even though it took a little longer than I expected this time. Thanks for the free wifi while I waited! More
very comfortable atmosphere and sales person did his homewor so far i am satisfied with this dealership. i have purchased 3 vehicles from here. so that should say more than words.hoping that the service at other so far i am satisfied with this dealership. i have purchased 3 vehicles from here. so that should say more than words.hoping that the service at other dealers matches this one. More
Automobile Service Made Easy Friendly environment and warm welcome. Service was completed quickly.and efficiently and the coffee in the waiting room was surprisingly good. I ne Friendly environment and warm welcome. Service was completed quickly.and efficiently and the coffee in the waiting room was surprisingly good. I never have any concerns about service at Rick McGill's Airport Toyota! More
Great customer service Arrived at my designated appointment time. Pulled right in and staff met me promptly to go over my needs, happily helped me locate a screw stuck in my Arrived at my designated appointment time. Pulled right in and staff met me promptly to go over my needs, happily helped me locate a screw stuck in my tire, checked everything I ask for, and offered no pressure advice. I bought an antenna that had been knocked off my truck, which was in stock, and the parts manager, Steve Lay, went outside with me with a tool we needed to remove old threaded remnant so that I could install new antenna before I left...all with a great attitude. More
Always Great The service I receive at Rick McGill's has always been GREAT. The people are always friendly and helpful. When it comes time for service or sales, y The service I receive at Rick McGill's has always been GREAT. The people are always friendly and helpful. When it comes time for service or sales, you can count on me to return to Rick McGill's Airport Toyota. It all starts with the people, and ends with the service you provide. Not to mention the GREAT product you have. Thank you ALL so much, Jim More
Friendly, knowledgeable, easy to deal with. Great experience! They had exactly the vehicle we were looking for on their lot. Great inventory! Everyone we met was very friendly. They worked very Great experience! They had exactly the vehicle we were looking for on their lot. Great inventory! Everyone we met was very friendly. They worked very hard to get to get the deal I was looking for. Especially Jay! Thanks guys. More
Routine 10K service Very efficient service and experience. In and out in less than an hour. If I had one request of Rick McGill's it would be to have fresh-brewed coffe Very efficient service and experience. In and out in less than an hour. If I had one request of Rick McGill's it would be to have fresh-brewed coffee available in the lounge, especially during morning hours. More
check engine light Check engine and another light came on. Shutoff and restarted the car a few times, same results. Had DDS apt in Maryville so, decided to drop in on M Check engine and another light came on. Shutoff and restarted the car a few times, same results. Had DDS apt in Maryville so, decided to drop in on McGill Service. Ushered straight in, asked a few questions and the 4runner was whisked off to service. !5 min later I was all set. Robbyn was informed that the gas cap was not tightened(I had loaned the car to a neighbor who filled it).. .Robbyn also told me not to over fill the gas tank as it ruins the filter, a great tip.. More
Great customer care. We loved our dealer. He was absolutely wonderful and worked to find us the perfect vehicle. We will definitely come back because of the great care we We loved our dealer. He was absolutely wonderful and worked to find us the perfect vehicle. We will definitely come back because of the great care we received. More
Thank you So Much! Robyn at the service desk dug out a Warranty that saved us $2,500 on our Prius brake actuator repairs! Thank you so very much :) Robyn at the service desk dug out a Warranty that saved us $2,500 on our Prius brake actuator repairs! Thank you so very much :) More