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Rick McGill's Airport Toyota
Alcoa, TN
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1,091 Reviews of Rick McGill's Airport Toyota
Professional and given status of maintenance issue without pressure involved. Waiting area nice and clean. Friendly and was ready for paperwork upon arrival. W and given status of maintenance issue without pressure involved. Waiting area nice and clean. Friendly and was ready for paperwork upon arrival. Was given the estimated time that it would take and accurate. More
Great customer service Went in for routine oil change, tire rotation on new truck. Was out in less than 1 hr. Comfortable waiting area. No charge because it was a new vehic Went in for routine oil change, tire rotation on new truck. Was out in less than 1 hr. Comfortable waiting area. No charge because it was a new vehicle purchased there. That was the best part! More
Courteous, professional service I've been having my Prius serviced here at Rick McGill Toyota since I bought it here in 2010. I have always had personal, excellent service here. I I've been having my Prius serviced here at Rick McGill Toyota since I bought it here in 2010. I have always had personal, excellent service here. I highly recommend this service center. More
First time experience at Toyota As soon as I arrived everyone greeted me. They were very efficient, I didn't have to wait long at all which is always a plus. I had a few questions t As soon as I arrived everyone greeted me. They were very efficient, I didn't have to wait long at all which is always a plus. I had a few questions that were also answered to my satisfaction. This was my first oil change at Toyota and I'm glad it was a pleasant experience. Also, it was nice that there were free snacks and coffee because I had not eaten anything and was starving, so thank you for that. Overall, I give you an A+ More
Quick and friendly service Great job washed car as complimentary and robin was super helpful. Quick and timely service. Would definitely go back to continue getting my Toyota Co Great job washed car as complimentary and robin was super helpful. Quick and timely service. Would definitely go back to continue getting my Toyota Corolla 2015 taken care of. More
service dept. is the best we have experienced. they were right on the money with the time they said it would be done and fixed all of the items we needed. I would recommend this service center to a they were right on the money with the time they said it would be done and fixed all of the items we needed. I would recommend this service center to anyone. More
Excellent service I had an appointment, they knew who I was when I drove up and were quick to get me into the service bay. After the service, they answered all of my q I had an appointment, they knew who I was when I drove up and were quick to get me into the service bay. After the service, they answered all of my questions. The payment was painless.. More
Treated us like family My sister, mom and I went in looking for a vehicle for our mom since our dad has recently passed away. Brian approached us when we got there and took My sister, mom and I went in looking for a vehicle for our mom since our dad has recently passed away. Brian approached us when we got there and took his time making sure we found a vehicle that had features that my mom was looking for and liked to drive. He was not pushy at all, and made sure the vehicle was a perfect fit for her. Tony helped with the finance part of it, and again was not pushy with anything, but made sure we received the payments we were trying to achieve. Overall, I can honestly say this was the best car buying experience I have ever been through. I would drive from anywhere to do service with them. Thank you! More
What a surprise. I brought my 2012 Avalon to the service center for new brakes. While I was waiting I wandered out to the showroom--a beautiful metallic blue 2017 Aval I brought my 2012 Avalon to the service center for new brakes. While I was waiting I wandered out to the showroom--a beautiful metallic blue 2017 Avalon caught my eye and held my attention! Would you believe I bought it right then and there?!?! Bought it and drove it home, leaving my trade-in for another McGill customer! More
Professional and very helpful staff. The Staff at the Ricks McGill Toyota place are very professional, helpful and knowledgeable. Is like visiting a family, you feel like at home. Thank The Staff at the Ricks McGill Toyota place are very professional, helpful and knowledgeable. Is like visiting a family, you feel like at home. Thank you guys for your great service! More