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Rich Ford

Albuquerque, NM

2.5
362 Reviews

8601 Lomas Blvd NE

Albuquerque, NM

87112

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362 Reviews of Rich Ford

June 04, 2021

this dealership has never failed to impress me with the service and friendliness they are always willing to help.. i have been a customer for over 40 years More

by rburtonrmx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Switzer
May 26, 2021

The staff is very friendly and helpful. The environment is clean. Work was completed in a timely manner and we were kept informed during the process. More

by Mountainlovers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon , Crystal Switzer
May 21, 2021

The staff are always friendly and polite. They take the time to listen and address all my concerns and questions. I trust my car with them. More

by mychance2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JC Lucero, Crystal Switzer, Julian Armijo
May 20, 2021

Dylan Williams is Professional & Patient with lack of parts availability. He continued to update me as to when the A.B.S. HCU & Electric Control would arrive. My 2011 Ford Edge was initially driven to More

by William Zimmerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Williams(advisor), Mark Martinez(technician), Mike Duda (parts)
May 11, 2021

Service dept. has a first come first served policy and will not make an appt. After 2 wasted 30 minute trips on a less than a one year 150 purchase, I have made huge mistake in buying from this dealer. More

by Surprise
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JC Lucero, Crystal Switzer, Julian Armijo
May 11, 2021

We have been customers of Chris Salazar at the Edgewood dealership for many years and have been very happy with the vehicles we have purchased. We love dealing with Chris because he is honest and always w More

by jaymenykanen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Salazar
May 10, 2021

Awesome service while I searched for the best vehicle to fit my growing family! Pete and Allan took good care of us and answered all questions we had. More

by blujan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Baca, Allan Quezada
May 09, 2021

As always I wait, and wait for a service advisor to help me. No communication during my service, then when they do, there’s no privacy, they announce my vehicles issues (up sale) to the entire waiting area. More

by timetraveler
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Julian Armijo
May 08, 2021

As always everyone was friendly and professional and the service was excellent. James was great getting me in and out quickly and on my way. More

by Richard.loux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JC Lucero
May 05, 2021

Great price. Great experience. Detailing and prep was less than satisfactory, the vehicle was delivered dirty and we had to wait two hours after signing the deal before we could leave with it. More

by Glangwell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sullivan, Alonzo
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