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Rich Ford

Albuquerque, NM

3.8
382 Reviews

8601 Lomas Blvd NE

Albuquerque, NM

87112

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382 Reviews of Rich Ford

October 17, 2026

Excellent Service, and I'm a very timely manner. Not as expensive as i though🥰 More

by Squirrel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin,, Reece Robinson
Oct 17, 2026 -

Rich Ford responded

Thank you for supporting Rich Ford, we appreciate your business!

October 15, 2026

David was wonderful, contentious, and professional. The service was done quickly and I received a printout of what was done and the status of my vehicle. More

by Sejfrog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Switzer
Oct 15, 2026 -

Rich Ford responded

Thank you for sharing your review! We will be sure to pass the kudos along to David. Have a wonderful day! - Rich Ford

October 14, 2026

Did a wonderful job with professional attitude. Great work. Made it easy on my work schedule More

by rsisneros71965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Chavez, Crystal Switzer, Jeff Bronstein, Reece Robinson, Jerome Trujillo, Allison Kemp
Oct 14, 2026 -

Rich Ford responded

This is a fantastic review! Thanks from the entire team at Rich Ford.

October 10, 2026

Zack did a great job did everything he promised very responsive handled Everything very well More

by Joe
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zack
Oct 10, 2026 -

Rich Ford responded

It was our privilege to serve you, thanks so much! - The Rich Ford Team

October 09, 2026

David Rios was professional, straight forward and was able to get the deal I needed done. He was very friendly and easy to work with. Hunter in finance was awesome as well. More

by lrogers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rios
Oct 09, 2026 -

Rich Ford responded

We're happy to hear David and Hunter made your experience smooth and straightforward at Rich Ford. Thank you for choosing us!

October 05, 2026

Customer service courteous and professional. I received 2 call back on the progress of my service from customer service representative named FAITH . I highly recommend Rich Ford for Professional More

by Tann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith
Oct 05, 2026 -

Rich Ford responded

Tann, it means a lot to hear you felt well-informed and taken care of by Faith and the team at Rich Ford. Thanks so much for your business and for your kind review!

September 25, 2026

David was great. I came in for an oil change, but I'm glad he recommended new tires for the Merc since we are planning a road trip in October. More

by Rafa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Switzer
Sep 25, 2026 -

Rich Ford responded

Rafa, thank you for trusting David's expertise and guidance! We wish you safe travels ahead this fall, from everyone at Rich Ford! See you next time.

September 18, 2026

2 weeks ago i got a notice on my computer, showing a works service for my vehicle the amount was 69.00 dollars plus tax. we yesterday i took my vehicle in was greeted in the service line i had an appoin More

by oldwrench16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal Switzer
Sep 21, 2026 -

Rich Ford responded

Thank you for sharing your experience. We understand how frustrating it can be when the amount at checkout is different from what you were expecting. The $69 offer is a coupon price that requires the coupon to be presented or mentioned to the advisor at the time of write-up. That said, we would be happy to review your visit and honor the coupon price if your service qualified for the offer. Please reach out to us directly with your name and vehicle information so we can look into the specifics and make this right.

September 10, 2026

“Excellent service, friendly staff, fast response, and great quality. Highly recommend this business to everyone!” More

by skeeter_warner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tianna
Sep 10, 2026 -

Rich Ford responded

Thank you for recommending Rich Ford! We are very happy to receive your feedback and we will pass it along to our team. See you next time!

August 24, 2026

Great service! Friendly sales people The service was from Jason was very good and prompt More

by bfowles1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Chavez, Crystal Switzer, Bart Rice, Reece Robinson, James Orona, Victor Talamante, Jerome Trujillo
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