Rich Ford

Gerard Armijo was very friendly and knowledgeable, answering all questions we had. He made sure there were floor mats in the car. The day of the purchase, Sunday April 3rd, was extremely windy and n answering all questions we had. He made sure there were floor mats in the car. The day of the purchase, Sunday April 3rd, was extremely windy and not a good day to be outside, much less to have a car washed. Therefore he is going to give me a car wash plus fill my gas tank on another day. He has called at least twice to see how I am liking my car and to remind me of my car wash and fill-up. This is really great with gas prices the way they are now. Gerard is a customer-oriented salesman. My wife was with me and she and I would recommend him to anyone. More

I went to rich ford to just look at vehicles and i ended up leaving with a new car. The dealers were very friendly and very knowledgable about the automobiles. My questions were all answered immediatley. I up leaving with a new car. The dealers were very friendly and very knowledgable about the automobiles. My questions were all answered immediatley. I was very impressed with the service i received at this dealership, and my sales people made it easy to buy a new car. I highly recomend this dealership and sales associates steven baca and nathan deterding. More

The 1 month vehicle checkup was performed and a minor fix of the windshield cleaner pump was also repaired at the same time in a timely manner. All customer interations including setup phone calls, interacti of the windshield cleaner pump was also repaired at the same time in a timely manner. All customer interations including setup phone calls, interaction with service department employees, and final checkout were performed in a very professional manner. More

Our car had been stolen and we started shopping around for a new one. Because I know Dennis Snyder though my work with Susan G. Komen, I told my husband that we should talk to Rich Ford. While Dennis w for a new one. Because I know Dennis Snyder though my work with Susan G. Komen, I told my husband that we should talk to Rich Ford. While Dennis was not there the first time we dropped by, he came in when we came back the second time during the day. Vince by that time had introduced himself, asked us what we were interested in and started gathering prices, details and then proceeded to show us cars that fit into our desires. By the time we discussed options and pricing, we came to the conclusion that the Ford Taurus was the best value for our money. We had absolutley NO PRESSURE from Vince, Dennis or anyone else as to which car to buy or that we HAD to buy a car at that moment...very refreshing in times where we are all feeling the crunch of the economy. My husband can be quite irritating when making deals but Vince, Dennis, James and all the other sales associates we came in contact with handled him with a sense of humor and gave it right back to him. Thanks guys! It made my day just wonderful. We got the car we wanted, at a price we can afford and all with a smile, a firm handshake and a genuine appreication of our business. And even though I'm pretty techy, Vince programed our phones, downloaded our phonebooks, and showed us all the features of the SYNC system in a matter of minutes. Much better experience when we had our Prius and asked the Toyota guys to fix the programming....they had no idea how to do it. I know great customer service and Rich Ford has it! More

I have never had such a positive experience buying anything, much less a car! Cody is invaluable! He hunted for the car I wanted and made sure that I got everything I needed. He was honest and helpful anything, much less a car! Cody is invaluable! He hunted for the car I wanted and made sure that I got everything I needed. He was honest and helpful. I came from out of state to do business with Cody and Rich Ford because of the wonderful things I have heard from others about their service. I feel like I could send anyone in my family there to do business, and I have! Casey Laub More

I just walked into this dealer, interested in a new Ford. Nathan met me and was SUPER helpful and knowledgeable on the vehicle. He didn't get my number and pressure me to buy, but he was there available wi Nathan met me and was SUPER helpful and knowledgeable on the vehicle. He didn't get my number and pressure me to buy, but he was there available with information when I needed it. He moved on the deal and got us in and out quickly and efficently. I would say this probably was the best new car experience for us yet, and we've had about 9 new cars. These guys were great! More

I recently purchased a 2011 Ford Fusion. The reason i I recently purchased a 2011 Ford Fusion. The reason i chose Rich Ford, was due to there excellent consumer reputation.The service reps i delt with I recently purchased a 2011 Ford Fusion. The reason i chose Rich Ford, was due to there excellent consumer reputation.The service reps i delt with were Hunter Scaduto & Gilbert. Both were very knowledgable and met all my needs. 5 star experience. More

Nathan was great to work with, he was very knowledgeable about the cars we looked at and made the process fun. His willingness to answer our questions and help us make the right choice will keep me coming b about the cars we looked at and made the process fun. His willingness to answer our questions and help us make the right choice will keep me coming back in the future. I will definatly go to him for my next purchase. More

Crystal has been my service representative for 5 years. In that time she has provided outstanding service and advice on ford maintenance and products to maintain and improve two mustangs that I bought thr In that time she has provided outstanding service and advice on ford maintenance and products to maintain and improve two mustangs that I bought through Rich ford as well as my daughters and sons Ford focuses. She has been very informative on problems I have brought up to her, in one particular case with a phantom squeak I had. Shetold me that it might take a couple of visits to find it but they would get it corrected and she was right it did take a couple of visits, but I knew it so it did not aggravate me that they did not find it the first time.In conclusion, it is the service and Crystal in particular that has made my ford buying experience pleasant. More

Crystal Switzer as a service advisor has a vast knowledge of the ford product. With this she is very curtious as well as professional when it comes to our fleet vehicles. Mrs. Switzer always keeps us informe of the ford product. With this she is very curtious as well as professional when it comes to our fleet vehicles. Mrs. Switzer always keeps us informed with parts and updates on vehicles that are in for service. We would not hesitate to recommend her to other companies and customers for excellent service. More