Rich Ford

Thomas not only matched a competitor's price but also they matched the interest rate offered by the bank. They got me the car I wanted and got me in and out of the dealership in record time. they matched the interest rate offered by the bank. They got me the car I wanted and got me in and out of the dealership in record time. More

GREAT experience working with Rich Ford dealership in Abq, NM! All staff members we came in contact with were very courteous and professional. The vehicle we purchased needed a few minor things done befo Abq, NM! All staff members we came in contact with were very courteous and professional. The vehicle we purchased needed a few minor things done before we could bring it home (i.e. detailing, new tires, repair the windshield) and they let us use a rental vehicle until ours was ready. When the vehicle was ready, Dan Richards delivered it to our home! Exceptional service and a great experience working with Rich Ford! More

Service has been excellent to date. Sales people, service people, and Dennis Snyder have all been very easy to deal with. To date the Taurus 2013 has performed admirably. people, and Dennis Snyder have all been very easy to deal with. To date the Taurus 2013 has performed admirably. More

In the last 18 months I have purchased two personal vehicles (2010 Explorer & 2011 F-150) ans a new engine for a F-450 for my business from Rich Ford. I have made a simple request multiple times to tr vehicles (2010 Explorer & 2011 F-150) ans a new engine for a F-450 for my business from Rich Ford. I have made a simple request multiple times to try to get an owner's manual for the F-150 or at the very least a code for the door keypad. I can't even get a response to my request. I am a loyal Ford customer and will continue to be, but will not be trading with Rich Ford going forward. More

Ford explorer is not my top list when I decided to buy a vehicle but Mark had explained me the beauty of the explorer, aside from the great customer service he has rendered to us. Also he had,made a point vehicle but Mark had explained me the beauty of the explorer, aside from the great customer service he has rendered to us. Also he had,made a point that everything went well after we bought the explorer. On the other hand I had concern with the sync navigation, it is very complicated and always hangs up and you need up in the wrong direction. I think they have to do something with this, we went to Sta Fe last month and we got lost a lot of times. More

David was great. We had a no pressure sale with quality assistance and follow through. We ordered our Explorer and are happy with our purchase. I would recommend this dealership and David Chavez to those w assistance and follow through. We ordered our Explorer and are happy with our purchase. I would recommend this dealership and David Chavez to those who are looking for a new vehicle. More

We have bought 3 cars from this dealer over the past year. We are extremely happy with the service both before and after the sale. The staff is friendly and goes out of their way to accommodate their cu year. We are extremely happy with the service both before and after the sale. The staff is friendly and goes out of their way to accommodate their customers. The last two cars we bought we did not intend to buy. My daughter had bought a new Mustang from Rich and had (in my opinion) taken it to another dealership that was not as good as Rich but was local to where she lived. Needless to say the other dealership totally messed the car up so bad that FORD decided to take the car back. Rich Ford stepped up to help her out and impressed me so much that I decided to buy a $50,000 FORD FLEX (Great car by the way) as well as replacing her Mustang with an Explorer. I will now drive the extra 185 miles from our home to have Rich Ford work on my car than trust our local dealer. BUY A CAR FROM THIS PLACE! More

The helpfulness of my sales representative, David Chavez, in making sure I had exactly the car I wanted at a price that was right for my budget, was outstanding. I can be very demanding and David never once in making sure I had exactly the car I wanted at a price that was right for my budget, was outstanding. I can be very demanding and David never once showed any signs of being irritated by that and remained patient throughout the entire process which actually, with me, was 3 visits to the lot and 3 visits with David to get what I wanted. David continues to follow up with me to be sure everything is right with the car. More