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Rich Ford
Albuquerque, NM
364 Reviews
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364 Reviews of Rich Ford
August 26, 2014
I purchased my favorite car at a great price! David Chavez is a respectful young man that greeted us as we approached the car lot. He is very knowledgeable regarding the make, models, and features David Chavez is a respectful young man that greeted us as we approached the car lot. He is very knowledgeable regarding the make, models, and features of all the vehicles. David was very patient with us, we had stopped by a couple of times to test drive and didn't feel pressured. I purchased my favorite ruby red Ford Mustang at a great price! I use to remember years ago being frustrated when purchasing a new car, but the experience we had with David was very pleasant and it didn't take much time to do all the paper work. I left satisfied with my selection without any remorse. More
by albdrcm
August 14, 2014
2014 Explorer Sport I'm not one to spend any amount of time shopping for anything. I went into Rich Ford and was greeted by David Chavez. I explained to him what I was lo I'm not one to spend any amount of time shopping for anything. I went into Rich Ford and was greeted by David Chavez. I explained to him what I was looking for and that I did not want to spend the afternoon in the sun. Mr. Chavez checked his inventory and brought up the perfect vehicle for me. He was extremely knowledgeable about the vehicle and process of obtaining it. We negotiated back and forth a bit but not enough for me to walk out the door. I bought my Explorer Sport at excellent price and it was exactly what I wanted. I would recommend Rich Ford to my friends and family if they are looking for a Ford vehicle. I would also recommend they work directly with David Chavez because of the wonderful service and professionalism he treated me with. More
by huckfinn
January 23, 2014
We want to thank Mr. Moorehouse for the great customer service we received when we purchased our 2014 Mustang. He was very kind and sincere with us. Thank you, Joe and Roxanne Encinias service we received when we purchased our 2014 Mustang. He was very kind and sincere with us. Thank you, Joe and Roxanne Encinias More
by rencinais
Employees Worked With
Jeffery Moorehouse
October 22, 2013
We took in a ford van in because it was hesitating. This is a compay vehicle with a smart cam, it measures collision, speed, braking etc. The service advisor called and said the ODB reader would not read be is a compay vehicle with a smart cam, it measures collision, speed, braking etc. The service advisor called and said the ODB reader would not read because of the camera. I autho'd them to temp. remove the cam. they refused and said they could not read the computer. So I picked up the van took it to Autozone. they read the code and it had a plugged air filter! Too bad Rich Fords guys are computer readers and no mechanics. We will no longer do business with "Rich" Ford. They lost a good account for 35.00.. More
by amontoya76
Employees Worked With
Charles
October 22, 2013
Bought a BRAND NEW 2013 Ford Mustang... The paint had bad BAKED ON water spots all over it from sitting in the sun and being rained on. I had to take it back to Rich Ford for a Acid bath and when it was retu BAKED ON water spots all over it from sitting in the sun and being rained on. I had to take it back to Rich Ford for a Acid bath and when it was returned it looked awful with swirl marks, the paint looks horrible. Its now been back twice in which in was at the service dept. for 18 DAYS with nothing being done just excuses after excuses, I was told it would be returned to me like the day it came off the truck. Mike from the service dept. has done nothing but lie... I WILL NEVER PURCHASE A CAR FROM RICH FORD AGAIN...ONCE YOU BUY THE CAR THEY TREAT U LIKE DIRT!!!! More
by hollibutt
Employees Worked With
mike in service
August 29, 2013
Steven was extremely helpful with the purchase of my new ford focus. I appreciate his attention to detail through out the entire transaction including helping with getting the best price, interest rate and ford focus. I appreciate his attention to detail through out the entire transaction including helping with getting the best price, interest rate and even with getting insurance. I totally recommend Rich Ford and especially Steven Baca Gary Hanna More
by thundrrd
August 26, 2013
I have purchased multiple cars from Nathan and he is the reason I come back to Rich Ford. I have never enjoyed the car buying experience however, with Nathan it is easy. I feel no pressure, I feel respected reason I come back to Rich Ford. I have never enjoyed the car buying experience however, with Nathan it is easy. I feel no pressure, I feel respected and I feel like I am getting a fair deal. I have recommended him many times as well because I trust he will take care of people who are important to me. Mike Taylor More
by miketaylor52
August 15, 2013
From Michigan, while on vacation, had a problem with our 2004 F250 SuperDuty truck pulling a fifth wheel travel trailer on Hwy 25 just south of Santa Fe NM. Not being from the area and after making severa 2004 F250 SuperDuty truck pulling a fifth wheel travel trailer on Hwy 25 just south of Santa Fe NM. Not being from the area and after making several phone calls to other Ford dealers in Santa Fe and Albuquerque that could not/ would not help us, Rich Ford Service Advisor Tyler Bloch was very understanding and helpful stating they would get right to work on our truck so we could get back on the road in as quickly as possible. So late Thursday afternoon had the truck and trailer towed from Santa Fe to Albuquerque and the truck to Rick Ford for service/repair. Friday, after finding out the extent and cost of repairs, and considering the age and mileage decided it might be a good idea to take a look at new truck. Once again Tyler in service was very helpful, and suggested we talk to Nathan Deterding a master certified sales consultant. We made contact with Nathan on Saturday morning and found him to be knowledgeable and helpful, looking at new and used trucks that would meet our needs. Long story short, Sunday afternoon purchased a new 2013 SuperDuty truck and by Wednesday morning we were on the road again in our new truck with additional options installed and our fifth wheel hitch removed from our old truck and installed on the new truck. Nathan was very helpful and easy to work with throughout the process and would recommend him to others looking for new vehicles. All-in-all, we are very pleased with Nathan’s help and understanding of our situation and very pleased and happy with all the staff at Rich Ford being very polite, courteous, understanding and helpful making the entire new vehicle purchase process move along quickly and smoothly. More
by ttallis
July 09, 2013
I shopped for cars online, and ended up deciding on getting a new Ford Focus. I used USAA's car buying service to locate a dealer, and Rich Ford responded very urgently. Thomas Hinman was my sales as getting a new Ford Focus. I used USAA's car buying service to locate a dealer, and Rich Ford responded very urgently. Thomas Hinman was my sales associate and he was very kind and helpful, and was not pushy at all. The whole process of purchasing the car was great, and I would definitely recommend Rich Ford to anyone who is looking to purchase a vehicle. More
by bbeckst
Employees Worked With
Thomas Hinman
