Rich Ford

final analysis for what occurred with rich ford service I find it interesting that service department on internet and other public forums tend to save face: when let's review once again. You violated a lega I find it interesting that service department on internet and other public forums tend to save face: when let's review once again. You violated a legal contract in your service department and left a medical provider without transportation for 9 days. Bumper to Bumper warranty Corporate never understood why you did not provide transportation which is your responsibility for such. After this happened to me and I began to check around ABQ, I find it interesting that I am not the only person who you have treated this way. So you have a legal contract, you don't offer compensation for lost wages secondary to having no car that was your LEGAL obligation. The fact remains, Rich Ford at times does not abide by legal contracts and then thinks an apology is sufficient when there are lost wages. If you have the money to enforce RICH FORD to abide by their legal contacts then deal with them. I think there are too many business that get away with messing over people who don't have time or money to get an attorney to be treated as they should for a legal contract that was violated. The fact remains, They had a legal contract to provide a car for a customer whose car had bumper to bumper warranty and they did not do that. Nor have they felt the need to compensate the owner of said car for lost wages. Apologies do not make up for lost money and the reality of a medical provider without a car for 9 days. I did talk with members of Rich Ford team and experienced that once again on line they wish to be seen as cooperative and helpful. Different story with one on one…….. More

Great experience! Today was the best experience that my husband and I have ever had buying a vehicle! We knew exactly what we wanted. Jeff listened to us as we walked t Today was the best experience that my husband and I have ever had buying a vehicle! We knew exactly what we wanted. Jeff listened to us as we walked together on the lot, answered all our questions and very kindly assisted us in buying a 2007 Trailblazer. This happened quickly and easily for the price that we were happily willing to pay. What a refreshing and surprising experience! More

JUSTIN BOWLING IS OUTSTANDING!!! I was looking for a car for my daughter. Justin made that happen with out the back and forth haggling everyone hates. Trust me when you read this, J I was looking for a car for my daughter. Justin made that happen with out the back and forth haggling everyone hates. Trust me when you read this, Justin went the extra mile for us the entire time we were looking. I really appreciate everything he did and his calming attitude that put us at ease while discussing the purchase price. I would like to thank KASADI D, JIMMY G, REESE R, and RICH FORD!!! You all seen the smile you put on my face and I thank you for a smooth and easy transaction!! I cant believe I wasted an entire week HAGGLING at POWER FORD and should have come to RICH FORD sooner!!!! THANKS JUSTIN AND THE ENTIRE TEAM AT RICH FORD...YOU ALL ARE OUTSTANDING!!!! More

Great!!! My car got totaled in an accident. I went into Rich Ford, Ace got me a great deal. He was awesome, nice, and answered all my questions. My car got totaled in an accident. I went into Rich Ford, Ace got me a great deal. He was awesome, nice, and answered all my questions. More

Wow! No pressure, I'm going to recommend this place!!!! I was not looking forward to the whole car buying process until I was greeted by Rosie. She made me feel very assured and excited about purchasing a I was not looking forward to the whole car buying process until I was greeted by Rosie. She made me feel very assured and excited about purchasing a vehicle from Rich Ford. My past experience when buying a car has been followed by regret and it was so refreshing to find Rosie who listened to my needs and concerns and offers solid information that gives me the confidence to make this purchase a very very positive experience. I highly recommend her. More

Justin Bowling He is literally the person alive ever! My husband and I came in to buy our first new car together and Justin made what I thought would be a scary e He is literally the person alive ever! My husband and I came in to buy our first new car together and Justin made what I thought would be a scary experience very fun and positive. He has a vast amount of great knowledge and a perfect sense of humor. He made us feel very comfortable. He has a great way with people and I hope it is very recognized within the company. THANK YOU JUSTIN! -Vanessa & Alex Osborne- More

I purchased my favorite car at a great price! David Chavez is a respectful young man that greeted us as we approached the car lot. He is very knowledgeable regarding the make, models, and features David Chavez is a respectful young man that greeted us as we approached the car lot. He is very knowledgeable regarding the make, models, and features of all the vehicles. David was very patient with us, we had stopped by a couple of times to test drive and didn't feel pressured. I purchased my favorite ruby red Ford Mustang at a great price! I use to remember years ago being frustrated when purchasing a new car, but the experience we had with David was very pleasant and it didn't take much time to do all the paper work. I left satisfied with my selection without any remorse. More

We want to thank Mr. Moorehouse for the great customer service we received when we purchased our 2014 Mustang. He was very kind and sincere with us. Thank you, Joe and Roxanne Encinias service we received when we purchased our 2014 Mustang. He was very kind and sincere with us. Thank you, Joe and Roxanne Encinias More