Rich Ford

Fast service and excellent staff. Got in and out quickly. Dylan, the person who set up my appointment was very efficient. He was very friendly also. Dylan, the person who set up my appointment was very efficient. He was very friendly also. More

It took a while to get in since they are the only Ford dealer that will do warranty work on my unit, but it was worth it. They put me on a waiting list and called me. Once there my agent called almost ev dealer that will do warranty work on my unit, but it was worth it. They put me on a waiting list and called me. Once there my agent called almost every week to update me. The repair was done and is working great. Very thankful to the service. Definitely recommend More

I am very pleased with my new Ford Ranger! Hunter Wade and the other staff provided excellent service and made the purchase process easy while maintaining social distance and safety precautions during Co and the other staff provided excellent service and made the purchase process easy while maintaining social distance and safety precautions during Covid-19. More

nice job, fast and easy. In the past I was unhappy only because they changed my radio settings, but this time everything was done right with no messing around. John Collins was very professional. because they changed my radio settings, but this time everything was done right with no messing around. John Collins was very professional. More

Have been a customer of Rich Ford for many years both in purchasing vehicles and service. Crystal in Service went the extra mile to help us with our problems. She is a "STAR" in the Service Department. Th purchasing vehicles and service. Crystal in Service went the extra mile to help us with our problems. She is a "STAR" in the Service Department. Thanks!!! More

Easy in, easy out, but a little expensive for parts vs labor. Did cover warranty issues with excluder seals, and so far the truck seems fine. The service adviser Brandon did a wonderful job of keeping me labor. Did cover warranty issues with excluder seals, and so far the truck seems fine. The service adviser Brandon did a wonderful job of keeping me informed and explaining all the service work. More

Isaac Humphrey did a excellent job keeping me informed, He practice social distancing. I felt safe and valued. I was also pleased with being able to do most of the paperwork via email. He practice social distancing. I felt safe and valued. I was also pleased with being able to do most of the paperwork via email. More

I worked with Stan Bird, and he has excellent customer service. He took care of me and my fiancé wonderfully. I will recommend Rich Ford to anyone in the market for a vehicle. service. He took care of me and my fiancé wonderfully. I will recommend Rich Ford to anyone in the market for a vehicle. More

Would highly Recommend Rich Ford! The entire experience (sales/finance), was professional and personable. James O. helped us find the right vehicle, explained options, and supported the sales process thro (sales/finance), was professional and personable. James O. helped us find the right vehicle, explained options, and supported the sales process through delivery. Reese R. helped us with a fantastic sales price, and Shamond S. clearly explained/helped us through the finance process. Given current environment (COVID), we never felt unsafe as the dealership displayed their concern for customers and staff by following Covid guidelines. Thank you !! More