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Reliable Nissan - Service Center

Albuquerque, NM

4.1
957 Reviews
Call Service Center (505) 715-5905

957 Reviews of Reliable Nissan - Service Center

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May 05, 2025

The work was good but the fact I was charged a surcharge for using a credit card is unacceptable. I'm considering not returning to this dealer for further service. More

by RB1942171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Reliable Nissan responded

Thanks for your feedback! We’re glad you liked the work, but we understand your frustration about the surcharge. We’re always looking to improve our services and appreciate your input. We hope to see you again soon and provide a better experience!

May 04, 2025

Got the job done They were friendly and apologetic for being short handed in the tech dept More

by Nelson.denisek
Recommend Dealer
Yes
Employees Worked With
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Iuculano
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May 05, 2025 -

Reliable Nissan responded

Thanks for your feedback! We're glad to hear our team made a positive impression, even during a busy time. Your understanding means a lot to us, and we appreciate your support!https://www.dealerrater.com/dp/30370/reviews/29989724#

May 03, 2025

Ramon tries his best to address the issues presented and make good on promises given. More

by lisamata100309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni
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May 05, 2025 -

Reliable Nissan responded

We're glad to hear that Ramon was able to assist you with your concerns in such a respectful and professional manner. He truly strives to understand and address any issues, and it's great to know his efforts made a positive impact. If there's anything else you'd like to discuss or if you have any further questions, please feel free to reach out to Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com.

May 03, 2025

A very bad experience, except for two people at the place. It was so terrible. More

by Ileana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Reliable Nissan responded

We always aim to provide excellent service and a pleasant atmosphere for all of our customers, and we’d love the opportunity to discuss how we can improve moving forward. Please feel free to reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com for further assistance.

May 03, 2025

Not costumer friendly and considerate of suggestions and comments of logic and stating company policies More

by VICGON505
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Mendoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Iuculano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

Reliable Nissan responded

We understand the importance of listening to suggestions and appreciate your input. At Reliable Nissan, we strive to maintain a balance between adhering to company policies and ensuring an excellent customer experience. If you'd like to discuss your thoughts further, please feel free to reach out to Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com.

May 03, 2025

Things were good. They got everything done mechanically on the car done sooner than I thought. I do have to make another appointment for the sketch because it would ha More

by JANIECHRISROMERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

Reliable Nissan responded

Janie, thanks for the fantastic review! We're thrilled to hear you appreciated our quick turnaround on your car. We understand the need for efficiency, and we’re here to help with your next appointment for the sketch when you're ready. Safe travels until then!

May 03, 2025

Ramon tries very hard to correct and make good on all issues. He is very polite and respectful and tries to understand the issues presented. More

by lisamata100309
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Mendoza
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May 03, 2025

Great service. I appreciate being kept up to date on the progress of the repair. Thank you More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

Reliable Nissan responded

Thanks for the fantastic feedback, Steve! We're thrilled to hear you appreciated the updates during your repair. Our team works hard to ensure great service, and your recognition means a lot to us. Looking forward to serving you again!

May 01, 2025

I appreciated the status update from David about my vehicle and interactive online status. I'll be coming back More

by usceja
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Barrera
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May 02, 2025 -

Reliable Nissan responded

Thank you for the kind feedback! We're glad to hear that David's updates and the interactive online status made your experience smoother. We look forward to serving you again in the future!

May 01, 2025

This visit took longer than expected, but it was well worth it. David gave me a lot of information that I was not aware of. I appreciated all that info. Thank you, David More

by COURTNEYGACHUPIN2
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Barrera
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May 05, 2025 -

Reliable Nissan responded

Courtney, we're thrilled to hear you found your visit valuable! David is dedicated to providing great service, and your feedback means a lot. Thank you for sharing your experience with us!

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