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Reliable Nissan

Albuquerque, NM

4.2
1,257 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,257 reviews

November 15, 2024

The best service personnel in the business, friendly and professional. My vehicle was perfectly serviced. More

by Tomj505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Reliable Nissan responded

Thanks for the fantastic feedback, Tom! We're thrilled to hear you had such a great experience with our team. Providing friendly and professional service is our top priority. We look forward to assisting you again in the future!

November 14, 2024

I am glad they were able to identify that I had a bad battery, however when they installed the new battery all sensors needed to be reset, I had low tire pressure and they didn’t fill them, I would think More

by ashchaveS45605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
2.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Reliable Nissan responded

We understand how frustrating it must feel to notice discrepancies on your receipt after leaving, especially regarding the tire rotation and the car wash. Your feedback is very important to us, and we’d like the opportunity to address your concerns directly. Please contact Steve Vigil, our Service Director, at Svirgil@vtaig.com so we can better understand what happened.

November 14, 2024

they charged me for rotating my tires then the receipt says they didn't rotate due to low thread, and i didn't notice till i got home, and they did not wash my car, they did nothing extra More

by HENRIETTASEDILLOVERNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Came in and they had taken something off my car and lost it i called to ask if maybe they forgot and nothing More

by Serenan88@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Anaya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy
Nov 15, 2024 -

Reliable Nissan responded

We are committed to ensuring that each of our customers leaves with their vehicle in the exact condition they expect. To help us address this concern directly and locate a resolution, please reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com.

November 13, 2024

Janay and Torin, They both had great costumer service! They were helpful, friendly, and made the car buying process easy. I highly recommend them! More

by Angel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janay Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : torin
Nov 14, 2024 -

Reliable Nissan responded

Thank you, Angel! We’re thrilled to hear about your positive experience with Janay and Torin. Making the car buying process smooth and enjoyable is our top priority. Your recommendation means a lot to us!

November 13, 2024

Janay and Torin Thanks for all the help and patience. Your help is greatly appreciated. More

by Flastiyano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janay Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Torin
Nov 14, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're thrilled to hear that Janay and Torin provided you with excellent support. Your appreciation means a lot to us, and we’re here to help whenever you need.

November 13, 2024

Service advisor was excellent. Got my vehicle checked in quickly, showed me to the waiting area and got me out the door in 50 minutes. One detractor though. The tire pressure was More

by Johnbrant11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan lucllano
Nov 14, 2024 -

Reliable Nissan responded

Thanks for the feedback! We’re glad to hear you had a positive experience with our service advisor. We apologize for the oversight on tire pressure and appreciate you bringing it to our attention. We'll make sure to address this with the team. Your satisfaction is important to us!

November 12, 2024

Sammy got me an unbeatable deal and I got approved in minutes! I recommend Reliable Nissan to everyone who needs a car! More

by CBAROJA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasadi Deskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braden Thurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reece Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Reliable Nissan responded

We're thrilled to hear that Sammy provided you with such great service! Your recommendation means a lot to us. Enjoy your new ride, and thanks for choosing Reliable Nissan!

November 12, 2024

Lived the service Ramon gave. (Loved) the only thing is that the people in charge of processing your payment are quite the salesman. I suppose it’s part of their job. More

by KATHIE1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Reliable Nissan responded

Kathie, we’re thrilled to hear you loved Ramon's service! We appreciate your feedback about the payment process and understand how it can come off. Your insights help us improve, and we’re grateful for your support. Looking forward to serving you again!

November 12, 2024

Good communication. Quick turnaround time. Didn't like that there would be an extra charge to pay with credit card. More

by ORTIZCHARLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Reliable Nissan responded

Thanks for your feedback! We’re glad to hear you appreciated our communication and turnaround time. We understand your concerns about the credit card fee and will take your input into consideration as we strive to improve our services. Your insights are valuable to us!

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