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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,792 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,792 reviews

December 23, 2024

The service was great and keep. I was able to get all my services done. I really appreciate the financing options. More

by dara.a.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Reliable Nissan responded

Thanks for the fantastic feedback, Dara! We're thrilled to hear you had a great experience and found our financing options helpful. Your satisfaction means a lot to us, and we look forward to serving you again soon!

December 22, 2024

How do you overfill an oil change is what they did to our vehicle . We had to go back to fix their problem. More

by ECANO1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
We called to go see a certain vehicle. They said they had it. We went to see it. They couldn’t find a vehicle. They called us back a few days later and said they had the vehicle back. My wife won’t need the car. I went somewhere else.
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Dec 27, 2024 -

Reliable Nissan responded

Overfilling the oil during an oil change is certainly not the standard we aim to uphold, and we appreciate you bringing this to our attention. We are committed to ensuring that all vehicles are serviced with the utmost care and attention to detail, and we understand how frustrating this situation must have been for you. Please don’t hesitate to reach out to Steve Vigil, Service Director, at Svirgil@vtaig.com.

December 22, 2024

Reliable Nissan was very attentive and professional. I was greeted and attended to when I walked into the dealership. Everyone was very friendly. More

by LRFDCF1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Le and James asst manager
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Dec 23, 2024 -

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear you had such a positive experience with our team. Providing attentive and friendly service is our priority, and it’s great to know we hit the mark. We look forward to welcoming you back!

December 22, 2024

Jessica and Destiny gave excellent customer service. Both were attentive and engaging. They were very personable. I would want them working for me. More

by NONE23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Flores did a great job!
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Dec 23, 2024 -

Reliable Nissan responded

Thanks for the shoutout! We're thrilled to hear that Jessica and Destiny made such a positive impression. Our team takes pride in delivering great service, and it’s fantastic to know their efforts stood out to you! We appreciate your support!

December 22, 2024

The staff are very knowledgeable and present themselves with constructive feedback and are professional. Would recommend Nissan to family and friends. More

by MARTINEZMARY12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 21, 2024

Abdul Kebe was the best. He truly cares about his customers. He was very helpful and made sure I got the best deal possible. More

by leeannmccracken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
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Dec 23, 2024 -

Reliable Nissan responded

Thanks, Leeann! We're thrilled to hear about your positive experience with Abdul. Our team works hard to ensure every customer feels valued, and it's great to know we hit the mark. We appreciate your support and hope to see you again soon!

December 21, 2024

I am very satisfied with the Dealer, the Services and the environment.. Ramon is the best. More

by gzlobomanzanita49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Reliable Nissan responded

Thanks for your fantastic feedback! We're thrilled to hear you had a great experience and that Ramon made a positive impact. We appreciate your support and look forward to welcoming you back soon!

December 21, 2024

I applaud Lanika working with my wife and I, she got us in new vehicles! More

by chrispten
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Saavedra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Chavez, Lanika Billie
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Dec 23, 2024 -

Reliable Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that Lanika helped you and your wife find new vehicles. Your satisfaction is our priority, and we appreciate your support! Enjoy your new rides!

December 21, 2024

Great customer service and very helpful with my time limit i had that day. Very easy going More

by mfox5509
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Braden Thurston, Cesar Chavez
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Dec 23, 2024 -

Reliable Nissan responded

Thanks for the awesome review! We're thrilled to hear that our team was able to assist you under your time constraints. Your satisfaction means a lot to us, and we look forward to serving you again!

December 20, 2024

Will never know if my truck was serviced was not there to see it. It took bout 7 hrs. Mr Nicholas never informed us they were done. We finally seen the truck. Had been parked out there for almost an hour. No More

by ABEYTALINDAABEYTA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Anaya
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Reliable Nissan responded

We understand how frustrating it can be to wait for updates and not feel informed about the status of your vehicle. Ensuring clear communication and timely service is something we take seriously, and your comments about Mr. Nicholas and Mr. Anaya Jr. will be reviewed to address these concerns. If you’d like to discuss your visit further or if there’s anything we can do to assist, please reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com.

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