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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,793 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,793 reviews

December 28, 2024

Excellent customer service 10/10 recommend! Thanks for all you do!! Come see Nissan! You won’t regret it More

by NICOLETTEO17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Reliable Nissan responded

Nicolette, thank you so much for your fantastic review! We're thrilled to hear you had a great experience with our customer service. Your recommendation means the world to us. We look forward to welcoming you back to Nissan soon!

December 27, 2024

Salesmen are awesome. Knowledgeable and friendly. Upper management was unable or unwilling to answer basic contractual questions including some with VERY important legal i More

by Cruelx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Laura Myers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Le, Aidan Woods
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Jan 02, 2025 -

Reliable Nissan responded

We’re glad to hear that you found our sales team knowledgeable and friendly; it’s wonderful to know they made a positive impression. However, it’s concerning to learn about your experience with upper management, particularly regarding the handling of your contractual questions. Clear communication and professionalism are essential, and we take these matters very seriously. We’d like the opportunity to address your concerns further. Please reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com

December 27, 2024

Brought 2017 Rogue SL hybrid in due to flat tire and no lug nut key. More

by mucket
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Reliable Nissan responded

Thanks for sharing your experience! We're thrilled to hear you had a positive visit with us. If you need anything else or have more questions about your Rogue, feel free to reach out. We’re here to help!

December 26, 2024

Nice people, but took longer than expected on my vehicle. Honestly I don't know if they fixed the issue cus my air bag light is still flashing More

by 24ko8e24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2024 -

Reliable Nissan responded

We understand how important it is for your vehicle to be fully functional, especially when it comes to safety concerns like the airbag light. We encourage you to reach out to Steve Vigil, Service Director, at Svirgil@vtaig.com so we can address this issue.

December 25, 2024

Beware of this location and their practices. My mom never approved for work to be done and then they cut the part out and then she became forced to pay for work to be done there. Charged for ins More

by CHENGGGD85
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Reliable Nissan responded

It's important to us that all of our customers feel comfortable and informed throughout their service experience, and it’s clear we missed the mark in this instance. We would appreciate the opportunity to discuss this further and address the situation. Please feel free to contact Steve Vigil, Service Director, at Svirgil@vtaig.com.

December 24, 2024

Abdul and Paul the absolute best! Abdul is knowledgeable, attentive and far from pushy. Paul works hard to get the best financing for his customers. More

by heidi.hasbrook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Reliable Nissan responded

Heidi, thanks for your fantastic review! We're thrilled to hear that Abdul and Paul made such a positive impact on your experience. Our team is dedicated to providing excellent service, and your feedback truly motivates us to keep up the great work!

December 24, 2024

Great service in and out in A timely manner as always the stay is comfy😉 😊🚙 More

by LATCAROLB26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
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Dec 30, 2024 -

Reliable Nissan responded

Thanks! We're thrilled to hear you enjoyed your stay and appreciated our timely service. Your comfort is our priority, and we look forward to welcoming you back soon!

December 24, 2024

Polite and knowledgeable staff. I worked with Craig he was very nice and showed me several different models and was very knowledgeable about each one. More

by Christa Campbell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Reliable Nissan responded

Thanks for the fantastic feedback, Christa! We're thrilled to hear that Craig provided you with excellent service and a great selection of models. We appreciate your support and look forward to assisting you again in the future!

December 24, 2024

Ramon was very courteous and respectful. This was the first time I dealt with him, he was awesome. More

by FREDATURNER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Reliable Nissan responded

Thanks, Freda! We're thrilled to hear about your positive experience with Ramon. Our team strives to provide excellent service, and it's great to know he made a lasting impression. We appreciate your feedback!

December 24, 2024

Thank you so much for helping us buy a brand new car! THANK YOU ABDUL! More

by san.siuems72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance department- CARLOS PORTILLO
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Dec 30, 2024 -

Reliable Nissan responded

San, we’re thrilled to hear you had a great experience purchasing your new car! It’s wonderful to know Abdul made such a positive impact. Enjoy your new ride!

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