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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,837 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,837 reviews

February 05, 2025

Ramón is very professional. Kept me informed of the progress and gave me a realistic timeline. Additionally, his customer service skills are worthy of a luxury resort. Very sati More

by JAKEJROMERO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2025 -

Reliable Nissan responded

Jake, thank you for your amazing feedback! We're thrilled to hear that Ramón provided such excellent service and communication. Our team strives to create a top-notch experience, and it's great to know we hit the mark for you. We appreciate your support and look forward to serving you again!

February 05, 2025

Excellent job done. thank you for working on my car. I will go back again More

by Andreimadriaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
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Feb 06, 2025 -

Reliable Nissan responded

Thanks! We’re thrilled to hear you’re satisfied with our service. Your support means a lot to us, and we can’t wait to welcome you back for your next visit!

February 04, 2025

They found exactly what I was looking for when I was purchasing my car. Nice and professional too! More

by rhoadstrips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2025 -

Reliable Nissan responded

Thanks! We’re thrilled to hear you found exactly what you needed and had a great experience with our team. Your satisfaction is our top priority, and we appreciate your kind words! Enjoy your new car!

February 04, 2025

David took good care of me and treated me respectfully and answered all my questions and inquiries. Excellent work. More

by Trent2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in Service Dept.
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Feb 06, 2025 -

Reliable Nissan responded

Thanks for sharing your experience! We're thrilled to hear that David provided you with respectful and attentive service. Your satisfaction is our priority, and we appreciate your kind words about his work. Looking forward to serving you again soon!

February 03, 2025

The service was fast and friendly. Just a little disappointed. Asked to change out the battery in my key fob and reset the service light which I had to go back and have both done becau More

by ymarquez92563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2025 -

Reliable Nissan responded

Thanks for your fantastic review! We're glad you enjoyed our fast and friendly service. We apologize for the oversight with your key fob and service light. Your feedback is invaluable, and we’ll ensure our team is more attentive in the future. We appreciate your understanding!

February 02, 2025

They push their extended warranty way too hard. The finance manager acts desperate to sell it, as if his life depends on it. I had to explicitly forbid him from mentioning it again after I forceful More

by c13dalton.bridgers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adrian Reynolds
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Chavez
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Feb 06, 2025 -

Reliable Nissan responded

We appreciate your feedback regarding your recent experience. We understand that discussions about extended warranties are a standard part of the finance process, and our team is trained to present these options to every customer. If you'd like to discuss your experience further, please contact Dominic Salazar, General Manager, at customerrelations@reliablenissan.com.

February 02, 2025

They listened to my concerns and fixed the problems that I was having. I am impressed More

by JENNIE_BAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa, Steve Vigil
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Feb 05, 2025 -

Reliable Nissan responded

Thanks, Jennie! We're thrilled to hear that your concerns were addressed and that you're impressed with our service. Your feedback motivates us to keep improving and delivering the best experience possible!

February 02, 2025

Ramon was helpful and attentive. Happy to hear the issue with my car very quickly. More

by RODRIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Reliable Nissan responded

Thanks for the fantastic feedback, Rodriguez! We're thrilled to hear Ramon provided you with prompt and helpful service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

February 02, 2025

Thank you all for the help in getting me into my new suv. Excellent customer service! More

by MATAVASCI81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Jurado
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Feb 05, 2025 -

Reliable Nissan responded

We're thrilled to hear you had a great experience with us! Providing excellent customer service is our top priority, and we're glad you love your new SUV. Enjoy the ride!

January 31, 2025

Service department needed help. Hope the crew is more attentive to what the job is being asked by customers More

by danjel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barerra
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Feb 03, 2025 -

Reliable Nissan responded

Thanks for your feedback! We appreciate your insights and are committed to improving our service. We'll ensure our team is more attentive to customer needs moving forward. Your input helps us grow!

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