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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,505 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,505 reviews

January 31, 2025

I will say this every review Reliable is absolutely way better then Melloy hand down More

by Alexandra Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Reliable Nissan responded

Thanks for the awesome feedback, Alexandra! We're thrilled to hear you think Reliable stands out. Your support means a lot to us, and we’re committed to keeping that high standard. Looking forward to serving you again!

January 31, 2025

Easy to get appointments. The service department gives timely updates and is up-front about pricing. More

by JMMontoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Reliable Nissan responded

Thanks for the fantastic review! We’re thrilled to hear you had a smooth experience with our service department. Keeping our customers informed and satisfied is our top priority. Looking forward to serving you again soon!

January 31, 2025

So far as I’m driving my car, it’s going good. Except who ever rotated my tires and put air, didn’t put one of my red metal cap back on tire where air goes. I called, but I guess they didn’t fin More

by genesspecialtys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know there names
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Feb 03, 2025 -

Reliable Nissan responded

Thank you for your feedback! We're glad to hear your car is running well. We apologize for the oversight with the tire cap and appreciate you bringing this to our attention. We'll work on improving our service to ensure this doesn’t happen again.

January 31, 2025

My visit purchasing the vehicle was good, everyone I worked was polite and seemed knowledgeable More

by BASKETBALCK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Reliable Nissan responded

Thanks for the positive feedback! We're glad to hear that you had a good experience with our team. Your satisfaction is important to us, and we appreciate your support. We look forward to serving you again in the future!

January 31, 2025

The dealer was fast and got me into a car without hesitation. Got me a good deal as well excellent people, Jerry Chavez and Carlos the manager are very helpful people! More

by GOMEZNICCO4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Portillo, Jerry Chavez
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Feb 03, 2025 -

Reliable Nissan responded

Gomez, thanks for the fantastic feedback! We're thrilled to hear you had a great experience with Jerry and Carlos. Our team strives to provide quick and helpful service, and it's wonderful to know they made a positive impact. Enjoy your new car!

January 31, 2025

Service was good, although it was a long wait. Bit it's worth it. Everyone was nice and helpful. Experience was good. More

by margaretya954snowball
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abdul, and Jesse
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Feb 04, 2025 -

Reliable Nissan responded

Thanks for the feedback! We're glad to hear you enjoyed the service and found our team helpful. We appreciate your patience during the wait and are continuously working to improve. Your experience matters to us!

January 31, 2025

Saved me a lot of money by the great diagnostic testing of my truck. Thought I was looking at a blown head gasket it wasn’t great job on the fix as well. More

by CWOOD13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear that our diagnostic testing saved you money and that you're satisfied with the repair. Your feedback motivates us to keep delivering top-notch service. We appreciate your support!

January 31, 2025

I trust Ramon and his crew of trained mechanics for all of my repair needs. They have always done proficient, professional repairs on my Maxima. Try them--you won't regret it. More

by Strawboss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Reliable Nissan responded

Thanks! We're thrilled to hear you trust Ramon and the team with your Maxima. Providing professional and proficient service is our top priority. We appreciate your recommendation and look forward to continuing to meet your repair needs!

January 31, 2025

Service representative was not very helpful didn’t know what he was talking about and was rude with responses More

by Neverbuyingavehiclehereagain1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Bateman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Stewart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Myers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Chavez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Reliable Nissan responded

Providing knowledgeable and courteous assistance is extremely important to us, and it is disappointing to learn that we did not meet your expectations. If you would be willing to share more details, please reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.

January 29, 2025

Kim is the one I went to reliable Nissan. He is very caring helpful and friendly. Thank you all for your help More

by tammymorgan506
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phu Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2025 -

Reliable Nissan responded

Thanks for the kind words, Tammy! We're thrilled to hear about your positive experience with Kim at Reliable Nissan. Our team strives to provide excellent service, and it’s great to know we hit the mark. We appreciate your support!

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