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Reliable Nissan
Albuquerque, NM
1,814 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Showing 1,814 reviews
March 07, 2025
Great service very punctual kept us informed overall experience was great. Great customer service overall experience was great. Great customer service overall More
by TOMVALDEZ24
Verified Customer
March 05, 2025
Don’t trust anything that Manny tells you. My car has been giving errors about the front impact sensors and Manny insists that everything is fine, but the flashing lights don’t match the owne My car has been giving errors about the front impact sensors and Manny insists that everything is fine, but the flashing lights don’t match the owners manual and none of my ~8 trips there have given any answers as to what is really wrong. Manny assured me he would send me the full software manual so I could look up all of the blink codes that day. It didn’t show up, so I emailed him, no response. Waited 2 weeks and went in to the “service” center to talk to him in person. Again, it would be sent that day. 2 more weeks of no email replies to get one that he would be sending it shortly. 4 days later I asked what he ment by shortly, as I still didn’t have it. No reply 2 weeks later. I have called and spoken to other managers who said they would call me back in 5 or 10 minutes. Still no callbacks after days. I have left messages with the sales and general manager, no replies. They are under new management, but not honest management. During this time, my in-laws took their car in, and were told that it would cost $1200 and take a day or two. No answers when they called. After 6 days, it was finally ready, but now it was $5000, and they denied ever saying it would be $1200. Denied any responsibility, blamed them, made a low ball offer to buy the car. Previously I took my car in because grease was oozing out of the doors, it took them 8 days to finish up the “work”, and they said that they hand cleaned up the excess grease. They hadn’t touched it at all. When I took it back in I sat in the dealership so they would actually do something. When they finally actually looked, they found that all four windows regulators were egregiously over greased. It took 4 more hours to clean it up. I am not a factory certified tech, but I can remove and replace a window regulator in less than an hour on a Honda or Toyota, so I don’t know why it took four hours to wipe the excess grease off of four of them. More
by Lemon leaf owner
March 05, 2025
Good but could have received more updates and that is all just need fifteen words just need fifteen words More
by JBOWEN8
Employees Worked With
March 04, 2025
A very Professional environment, friendly staff. I got congratulated by many people while I got the car, and the car was clean. They helped a first time buyer by explaining everything. I got congratulated by many people while I got the car, and the car was clean. They helped a first time buyer by explaining everything. More
by mariahhernandez1123
March 04, 2025
mejor trato que otros dealers amables tratando de ayudar muy serviciales el contador y la vendedora les damos un exelente. muy serviciales el contador y la vendedora les damos un exelente. More
by JAVIERV66
March 04, 2025
Everyone was friendly, prompted service and clearly understood my issues with the car. Do not like the 3 % credit card charge so I pay cash. understood my issues with the car. Do not like the 3 % credit card charge so I pay cash. More
by JANETTRENT
Employees Worked With
Dylan Luculano
March 03, 2025
Horrible service they have you complete a survey perfectly to get a free oil change but when u get there your service man wants to charge every penny and trys to make u feel like a idiot then I leav perfectly to get a free oil change but when u get there your service man wants to charge every penny and trys to make u feel like a idiot then I leave and my oilchange light is still on so disappointing More
by Customer
Employees Worked With
March 03, 2025
Service was outstanding the salesperson was very attentive to our wants and needs! We will definitely be back Lucas and Brayden we’re great attentive to our wants and needs! We will definitely be back Lucas and Brayden we’re great More
by bchc57
