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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,503 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,503 reviews

December 09, 2024

Only one thing is? I was told one thing and they ended up doing something else different. I was given a price that they were going to charge me and when l came to pick More

by RAYMONDSANDOVAL60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Reliable Nissan responded

We strive to be transparent and ensure every detail is clear from the start, so it's disappointing to know we fell short of that expectation in your case. For further assistance and to address any lingering concerns, please reach out to Beverly Woodhull, our Customer Relations Director, at 623-666-8577.

December 08, 2024

I had a hard time getting my vehicle in for service but when I finely managed to get it in the service was good. More

by JESSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Reliable Nissan responded

Thanks for your feedback, Jesse! We're glad to hear you had a positive experience with our service team. We appreciate your patience and are always working to improve the scheduling process. Looking forward to serving you again!

December 08, 2024

Great dealer. Customer service is friendly. They provided a Lyft service for long repair hours. I didn’t use it this time but have used it in the past. Had a good More

by Jorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Reliable Nissan responded

Thanks, Jorge! We're thrilled to hear you had a great experience with us. Our team is dedicated to providing exceptional service, and we're glad you appreciated the Lyft option. We look forward to serving you again in the future!

December 07, 2024

The service was done in a fast and efficient manner. The wait was reasonable.. The service personnel were friendly and cordial. The waiting room was clean and comfortable. More

by PACHECOLEROYJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Reliable Nissan responded

Thank you! We're thrilled to hear that you had a positive experience with our team. We strive to provide efficient service and a welcoming atmosphere. Your feedback truly motivates us to keep improving!

December 07, 2024

Reliable worked am with us to get us into our vehicle and everyone was so nice. More

by CHARGONZ55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phu Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Jurado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with our team. Our goal is to make the process smooth and enjoyable for everyone. Enjoy your new vehicle!

December 07, 2024

Nice job got it done right away good communication will go there again.also good hours. More

by Joeescudero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Reliable Nissan responded

Thanks for the awesome feedback! We're thrilled to hear you had a positive experience with our team and appreciate your recognition of our communication and hours. We look forward to seeing you again soon!

December 07, 2024

We really liked the salesman they called Peanuts! He went way beyond to try to make a sales!we are sorry we couldn’t make a deal with just him! More

by CHILDERS.KIRBY74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service dept was great! We worked with several there!
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Dec 09, 2024 -

Reliable Nissan responded

It's clear that he went above and beyond to ensure you had a great experience, and we're sorry that we couldn't finalize the deal this time around. We understand how important it is to find the right fit, and we’d love the opportunity to discuss this further and explore other possibilities with you. Please feel free to reach out to Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com.

December 07, 2024

I was ripped off for 1300. 00 and my car is not fixed. I spoke to the Manager Steve and he did not help me. They cheated me and I will be filing a formal complaint against this More

by KTAMINICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Vigil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Reliable Nissan responded

We sincerely apologize for the frustration you've encountered, and we understand how upsetting it can be when expectations are not met. We want to make sure you are taken care of, and that your concerns are fully addressed. Please reach out to Steve Vigil, our Service Director, directly at Svirgil@vtaig.com so we can better understand the situation.

December 06, 2024

Manny G was very helpful, kind and professional! Wait time was minimal as he was on the phone when I arrived. More

by LINDAFRESQUEZ1778
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Reliable Nissan responded

Thank you, Linda! We’re thrilled to hear about your positive experience with Manny G. Our team strives to provide excellent service, and it’s great to know we hit the mark. We appreciate your feedback and look forward to serving you again soon!

December 05, 2024

Went in for Transmission service. Everything was handled in a professional manner. All staff were courtesy in the dealership, while waiting for service to be completed. More

by legat69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2024 -

Reliable Nissan responded

Thank you for sharing your experience! We're thrilled to hear that your transmission service was handled professionally and that our staff made your visit pleasant. We appreciate your trust in us and look forward to serving you again in the future!

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