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Reliable Nissan

Albuquerque, NM

4.3
1,809 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,809 reviews

April 01, 2025

Employees are very friendly, have good customer service. I would recommend to others to have their vehicle serviced there. More

by DKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Reliable Nissan responded

Thanks for your fantastic feedback! We're thrilled to hear you had a great experience with our team. Customer service is our top priority, and your recommendation means a lot to us. We look forward to seeing you again for your vehicle service!

April 01, 2025

I had an appointment at 12:15. I was never checked in under my appointment time. I ended up waiting 2.5 hours for a simple oil change and tire rotation. People that arrived after m More

by KEVIN_NORRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Reliable Nissan responded

We understand your frustration with the wait time and the check-in process. Your concerns are important to us, and we would like to address them directly. Please reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com for further assistance.

April 01, 2025

Poor Customer Service. Outrageous diagnostic fee that was not mentioned at initial call! Unsatisfactory experience! More

by JAT3002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa
Apr 03, 2025 -

Reliable Nissan responded

We understand that the diagnostic fee was not communicated clearly during your initial call, and we appreciate you bringing this to our attention. Please reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com for assistance.

March 31, 2025

Had the best experience car shopping Abdul was of a lot of help and made my shopping experience a forgotten and fun. More

by deld_1111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Reliable Nissan responded

Thank you for the amazing feedback! We're so glad to hear that Abdul made your car shopping experience enjoyable and memorable. It's great that he could turn what can sometimes be a stressful process into something fun for you! If you need anything else, don’t hesitate to reach out!

March 31, 2025

I received great experience. Mr. Abdul was very helpful and professional and friendly and was so knowledgeable he explained everything to me and showed me what I needed to kno More

by BRENDA.BOONE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Reliable Nissan responded

Brenda, thank you for your fantastic review! We're thrilled to hear that Mr. Abdul provided you with such a helpful and friendly experience. Your comfort and satisfaction are our top priorities. Enjoy your new car, and we look forward to serving you again!

March 31, 2025

Reliable Nissan was very helpful with getting me into a car I have been wanting for quite a while & they were able to get me into a great deal for my Nissan Z. More

by NORMAN.G0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Reliable Nissan responded

Thanks for sharing your experience, Norman! We're thrilled to hear you found the perfect Nissan Z and got a great deal. Your satisfaction is our priority, and we appreciate your kind words about our team’s help in your car-buying journey! Enjoy your new ride!

March 31, 2025

The process of buying a car at this dealership is quicker them most including the financing department which always takes the longest. More

by RLOPES0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phu Nguyen
Apr 01, 2025 -

Reliable Nissan responded

We're thrilled to hear that you found our car-buying process efficient, especially with financing. Our team works hard to streamline everything for our customers. Enjoy your new car, and we appreciate your positive feedback!

March 30, 2025

All staff were courteous and helpful. Julian was friendly and professional. Jesse was very polite and knowledgeable. More

by STANANDMARGE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Hull
Mar 31, 2025 -

Reliable Nissan responded

Thanks for your feedback, Stan! We're glad to hear you had a positive experience with our staff. We'll be sure to share your kind words with Julian and Jesse. Your support means a lot to us!

March 30, 2025

AQ was informative but gave me time to really talk and think things over without pressure. David in finance was very thorough and explained all of my options clearly. Very good experience More

by kramos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AQ in sales and David in finance
Mar 31, 2025 -

Reliable Nissan responded

Thank you! We're thrilled to hear that you had a positive experience with AQ and David. Providing informative and pressure-free service is our goal, and it’s great to know we met that for you. We appreciate your feedback!

March 30, 2025

Honest salespersons, very friendly, gave me the best deal possible, I’m happy with the service and my payment that barely went up by 40 dollars. I’m happy with apr rate I got and with a credit union. Love my More

by ymatae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lizeth Torres, Micheal H, David Roboy
Mar 31, 2025 -

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear you had such a positive experience with our team and love your new vehicle. Your feedback about our salespersons will certainly be shared with them. Enjoy your ride and the amazing warranty!

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