Reliable Nissan

The staff is always super friendly and helpful. Though the wait time is quite long for an oil change I know my car is in good hands. Though the wait time is quite long for an oil change I know my car is in good hands. More

We’re very helpful throughout the whole process and left happy with my new vehicle. happy with my new vehicle. More

Sales team AMAZING and did their absolute best to make the process smooth and easy! Finance Manager “Jesse” HORRIBLE he was extremely pushy, aggressive, arrogant, and beyond rude. I would not do any furt the process smooth and easy! Finance Manager “Jesse” HORRIBLE he was extremely pushy, aggressive, arrogant, and beyond rude. I would not do any further business with this dealership if I had any interaction with that guy again. Service department also doesn’t really know how to maintain a vehicle properly. I will not be letting them touch my vehicle with a 10’ pole (oil changes only at 7500miles! No matter what the oil says you never go more than 5000. Also, Nissan’s own maintenance schedule states first at 500 miles) these guys are a joke or actually trying to sabotage your new vehicles! Be warned!!! More

I’ve had a few Nissan vehicles in the past and many services done at the Nissan Dealership in Albuquerque, when I moved to Rio Rancho and went to Reliable off of Coors, I met the most nicest people in services done at the Nissan Dealership in Albuquerque, when I moved to Rio Rancho and went to Reliable off of Coors, I met the most nicest people in customer service. Everytime I bring the car in for service I am welcomed and taken care of. Even the salesmen Craig if he sees me will say hi. Thank you Reliable Nissan More

I honestly got a really good deal. My salesman Julian was super cool and responsive. On my first call I explained my situation and he actually listened and got me processed in a good a My salesman Julian was super cool and responsive. On my first call I explained my situation and he actually listened and got me processed in a good amount of time. I got a great trade in value for my car more than I expected. I got a premium warranty for like 20 bucks and they got me a better insurance quote than the competition. This isn’t a bot, I’m a real person and this a genuine review. I’d definitely recommend this dealership. More

They were good except for communication early on but then Nick called to apologize and was able to get car fixed fast. Nick called to apologize and was able to get car fixed fast. More

I had a very good experience at dealership as always. Whole staff is courteous and always willing to help. Whole staff is courteous and always willing to help. More

Between given the wrong information multiple times across multiple topics critical to the purchase of the vehicle (what offers apply to which vehicle, what type of service comes with a new vehicle purchase, multiple topics critical to the purchase of the vehicle (what offers apply to which vehicle, what type of service comes with a new vehicle purchase, type of fuel used), having to do the credit application over since the original was lost (including my PII), having my license not given back until I asked for it, my phone being taken since the associate thought it was his, given the wrong information over which car we had just test driven (we had the pictures proving which one we drove), being told the keys were not available for that vehicle (associate lost them?), a complete lack of knowledge about the vehicle in general, arrogant and rude staff berating customers next to us about "we're losing money on this deal!", the constant and invasive questions about my personal and professional life (where do you work, where do you live, how much do you make, where did you work before, how long have you been married, on and on and on, etc. Far more than what was needed for the credit app. Honestly, it was extremely uncomfortable, as if the staff were wanting to stalk us), being asked if we "won the lottery" in regards to being able to pay cash for the vehicle but choosing to finance at 0%, having the brand of our other car spoken down on, having staff brag about making $87 an hour, bragging about the GM owning $50k+ Rolex watches, the wrong car being sold to us (associate apparently scanned the wrong car? We didn't discover this until the very end, thankfully they were practically identical so we just went with it), being lied to constantly about where things were in the process only to discover the opposite was in fact true, a general lack of interest or speed in the entire process, the "detailing" of the vehicle missing majority of the protective film/leaving the windows dirty and the car not vacuumed, and all of this taking place over 5 hours of waiting, I will never buy a vehicle at Reliable again, and honestly, may never purchase another Nissan. The vehicle is great, the dealership and process is an unfortunate byproduct. I do not recommend and will make sure any and all know about the experience. Avoid at all costs; they do not care about you or your business. More

Julian and Joshua were amazing! Honest, upfront, and very helpful. On a personal note, it feels good to work with fellow veterans. Thank you guys! Honest, upfront, and very helpful. On a personal note, it feels good to work with fellow veterans. Thank you guys! More

Great service, will be back again! The staff (Nick Anaya) was very nice and kept me informed about what needed to be completed on my car which I really appreciated. The staff (Nick Anaya) was very nice and kept me informed about what needed to be completed on my car which I really appreciated. More