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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,274 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,274 reviews

November 02, 2024

Excellent service and friendly team. They completed the service on time, it wasn’t too long. More

by wendy_mros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Reliable Nissan responded

Wendy, thank you for your wonderful feedback! We're thrilled to hear you had a great experience with our team and that we met your expectations on time. Your satisfaction means a lot to us, and we look forward to serving you again!

November 01, 2024

I was told 2 hrs to wait for diagnosis and quote. 6 hrs later still nothing, most horrible service, lying to me saying my vehicle was already in the garage when it was still parked in the yard!! My More

by EVILMISSY13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Anaya
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Reliable Nissan responded

We strive to provide transparent, timely service, and it’s clear we missed the mark in your case. Your trust is extremely important to us, and we’d like the chance to address these issues in detail to make things right. Please reach out to our Service Director, Steve Vigil, at Svirgil@vtaig.com, who will personally assist you with your concerns.

November 01, 2024

Isaac, braden and alvin were wonderful and helped me get into a brand new car. Thank you for everything you did More

by ehronich
Recommend Dealer
Yes
Employees Worked With
Isaac Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braden Thurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alvin De La Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're thrilled to hear that Isaac, Braden, and Alvin provided you with such great service in helping you get into your new car. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Enjoy your new vehicle, and we look forward to serving you again in the future!

November 01, 2024

This dealership has great people working for them, but the operation of approaching customer service is a little sluggish. But the personnel service that Nick gave me was over and beyond customer care wh More

by GAR_JEREMY@YAHOO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Reliable Nissan responded

Thank you for your feedback! We're glad to hear that you had a positive experience with Nick and that he went above and beyond in providing excellent customer care. We appreciate your understanding regarding the pace of our operations, and we’re always working to improve. Your support means a lot to us, and we look forward to serving you again!

November 01, 2024

We really liked how they treated us. They really gave us the deal we needed. More

by elianatr8679
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aidan Bryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Mcclaskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Jurado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alvin De La Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Reliable Nissan responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a positive experience and that our team was able to provide you with the deal you needed. Your satisfaction is our top priority, and we look forward to serving you again in the future!

November 01, 2024

Customer satisfaction comes with staff that understands what it means to the customer. You need to do a lot of things in you service department. Customer focus. How do you handle customers? I hate going pl More

by rindonejj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
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Nov 04, 2024 -

Reliable Nissan responded

Thank you for your feedback! We appreciate your insights on customer satisfaction and understand how important it is to have a knowledgeable and attentive staff. We strive to improve our service department continually and take your comments seriously. Please reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com. He would be happy to discuss your concerns and work towards a better experience for you. Thank you for giving us the opportunity to improve!

November 01, 2024

Thank you Braden, Isaac, and alvin for the wonderful help. I greatly appreciate it very much More

by ehronich
Recommend Dealer
Yes
Employees Worked With
Isaac Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braden Thurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alvin De La Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Reliable Nissan responded

Thank you! We're thrilled to hear that Braden, Isaac, and Alvin provided you with excellent support. Your appreciation means a lot to us, and we’re here to help anytime you need!

November 01, 2024

Our parts came in fast and were installed correctly. Everyone is super positive and very helpful. More

by quattrofox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reece Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Reliable Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that you had a great experience with our team and that your parts arrived quickly. Your support means a lot to us, and we're here to help whenever you need!

November 01, 2024

They were the best in town Yeahand I would go back to buy my next truck More

by josuegomezrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phu Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reece Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lanika Billie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Reliable Nissan responded

Thanks, Josue! We’re thrilled to hear you had such a great experience with us. We can’t wait to help you find your next truck. Your support means a lot to our team!

October 31, 2024

Aidan Woods was very helpful, finding me my perfect vehicle, would recommend him to everyone! More

by Anthony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aidan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Reliable Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear that Aidan was able to help you find your perfect vehicle. We'll be sure to pass along your recommendation to him. If you need anything else or have any questions in the future, feel free to reach out. Enjoy your new vehicle!

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