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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,468 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,468 reviews

December 29, 2024

I originally purchased a Nissan rogue or reliable Nissan on Coors blvd.nw, The sales person Laura McCluskey was very professional and got me into a car the same day, I was very pleased with the vehicle and More

by sandymcneilljjrr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Mcclaskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Reliable Nissan responded

Sandy, thank you for your fantastic review! We're thrilled to hear about your positive experience with Laura and your new Nissan Rogue. Your recommendation means a lot to us, and we’re here to help whenever you need. Enjoy your ride!

December 29, 2024

The service is good and pleasant. They explained what is needed clearly. Waived off oil change fees that is really great. Nice place to sit and work. More

by VINAYLKANTHML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Reliable Nissan responded

We're glad to hear that you had a pleasant service experience and that our team clearly explained everything. We’re also happy you appreciated the waived oil change fees and our comfortable sitting area. We truly value your feedback and look forward to serving you again!

December 29, 2024

I was charged for checking tires pressure but light in dash board still shows low and I still have a message asking for check pressure tires. I did not follow up because I had to work but overseeing this More

by CELLISGU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the reps name
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Jan 02, 2025 -

Reliable Nissan responded

We understand how important it is for your vehicle to be properly serviced, especially when it comes to issues like tire pressure, and we're sorry for any inconvenience this may have caused. We appreciate your trust in us and value your feedback. Please feel free to reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com so that we can address the issue and ensure everything is properly checked.

December 28, 2024

I've never seen a team work so hard to get you into a new car!! They treat each other like family over there. More

by EMMAKALLESTEWA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aidan Bryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aidan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Reliable Nissan responded

Emma, we’re thrilled to hear you had such a positive experience! Our team truly believes in working together to support our customers and each other. Enjoy your new car, and thank you for sharing your thoughts!

December 28, 2024

Excellent customer service 10/10 recommend! Thanks for all you do!! Come see Nissan! You won’t regret it More

by NICOLETTEO17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Reliable Nissan responded

Nicolette, thank you so much for your fantastic review! We're thrilled to hear you had a great experience with our customer service. Your recommendation means the world to us. We look forward to welcoming you back to Nissan soon!

December 27, 2024

Brought 2017 Rogue SL hybrid in due to flat tire and no lug nut key. More

by mucket
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Reliable Nissan responded

Thanks for sharing your experience! We're thrilled to hear you had a positive visit with us. If you need anything else or have more questions about your Rogue, feel free to reach out. We’re here to help!

December 27, 2024

Salesmen are awesome. Knowledgeable and friendly. Upper management was unable or unwilling to answer basic contractual questions including some with VERY important legal i More

by Cruelx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Laura Myers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aidan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Le
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Jan 02, 2025 -

Reliable Nissan responded

We’re glad to hear that you found our sales team knowledgeable and friendly; it’s wonderful to know they made a positive impression. However, it’s concerning to learn about your experience with upper management, particularly regarding the handling of your contractual questions. Clear communication and professionalism are essential, and we take these matters very seriously. We’d like the opportunity to address your concerns further. Please reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com

December 26, 2024

Nice people, but took longer than expected on my vehicle. Honestly I don't know if they fixed the issue cus my air bag light is still flashing More

by 24ko8e24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2024 -

Reliable Nissan responded

We understand how important it is for your vehicle to be fully functional, especially when it comes to safety concerns like the airbag light. We encourage you to reach out to Steve Vigil, Service Director, at Svirgil@vtaig.com so we can address this issue.

December 25, 2024

Beware of this location and their practices. My mom never approved for work to be done and then they cut the part out and then she became forced to pay for work to be done there. Charged for ins More

by CHENGGGD85
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2024 -

Reliable Nissan responded

It's important to us that all of our customers feel comfortable and informed throughout their service experience, and it’s clear we missed the mark in this instance. We would appreciate the opportunity to discuss this further and address the situation. Please feel free to contact Steve Vigil, Service Director, at Svirgil@vtaig.com.

December 24, 2024

Polite and knowledgeable staff. I worked with Craig he was very nice and showed me several different models and was very knowledgeable about each one. More

by Christa Campbell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Reliable Nissan responded

Thanks for the fantastic feedback, Christa! We're thrilled to hear that Craig provided you with excellent service and a great selection of models. We appreciate your support and look forward to assisting you again in the future!

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