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Regal Acura - Service Center

Lakeland, FL

4.4
664 Reviews
Call Service Center (863) 260-7476

664 Reviews of Regal Acura - Service Center

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October 19, 2024

Chrissy is excellent in helping us get not only good service but always with a smile! We didn’t have to wait long & felt like vehicle Le was all checked out for my trip to Atlanta! 😀 More

by KATS1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Smith
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Oct 29, 2024 -

Regal Acura responded

On behalf of all of us at Regal, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

October 18, 2024

they did a good job and worked on my car fast but when i got my car back it was dirty on my seat and dirt on my mats More

by Tatiana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Regal Acura responded

Thank you for your feedback! I’m glad to hear that our team worked quickly on your car, but I apologize for the cleanliness issues you encountered. We strive to return vehicles in excellent condition, and it’s disappointing to know we fell short in this area. I’ll make sure to share your comments with our team so we can improve our cleaning process. If there’s anything else we can do for you, please let us know.

October 11, 2024

Very clean facility and great sales people would recommend them Easy transaction with good selection of cars More

by kjj8401
Recommend Dealer
Yes
Employees Worked With
Austin Smith
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Oct 15, 2024 -

Regal Acura responded

Thank you!

October 10, 2024

I received exceptional service and enjoyed the atmosphere while staying at this location during service. More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Regal Acura responded

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

October 10, 2024

I trust and love to go to see Troy Carter he always understands me and what I want. More

by aracelyfr2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Regal Acura responded

Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed your experience with Troy.

October 06, 2024

Very simple service and appreciate it, no hassle ! Thank you to all who helped me. More

by ajmcavoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Oct 15, 2024 -

Regal Acura responded

Thank you, we hope to see you again.

October 05, 2024

I had an excellent experience with the service advisor. Wilson was knowledgeable, professional, and very efficient. He took the time to explain everything clearly and made sure I understood the work being More

by jcanet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson Rodriguez
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Oct 15, 2024 -

Regal Acura responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

October 05, 2024

Great bunch of people working there. Seems to be a very honest group. Kind of like the old days. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Regal Acura responded

We’re glad that the entire staff made you feel welcome. We look forward to serving you always.

October 04, 2024

They was efficient, did not hesitate in helping me out understanding the recall notice that I received, they even gave me a loaner till my vehicle was fix. Plus they got the job done faster then I thought More

by jotero0208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
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Oct 15, 2024 -

Regal Acura responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

October 02, 2024

The staff members were very friendly, service was quick & the waiting area was clean. Scheduling service online was very easy. More

by sdlittle96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levi
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Oct 15, 2024 -

Regal Acura responded

We are so grateful for your 5-star review. Thanks for sharing with us and the community.

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