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Regal Acura

Lakeland, FL

4.5
821 Reviews
If you're shopping for a new, used, or certified pre-owned Acura vehicle in Central Florida, shop at an Acura dealer. At Regal Acura, FL, our sales team is here to help you find the right Acura for you, and to make the financing or leasing process simple and stress-free. We have a wide selection of Acura vehicles in stock, including all models in many trim levels, colors, and configurations. Regal Acura proudly serves the communities of Brandon, Tampa, Orlando, Kissimmee, and Ocala, FL. Whether you?re shopping for a new or used Acura sedan like the TLX or RDX, or a crossover SUV like the MDX, be sure to visit Regal Acura.
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 821 reviews

March 02, 2021

Service person was great. He was friendly, helpful, and made the experience better even though the wait was a little long for having an appointment. More

by sheas2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Regal Acura responded

Thank you for your feedback, we will look into what caused the delay to prevent it from happening next time.

March 02, 2021

Excellent communication via telephone & email so we could minimize our “indoor” sales experience. Would definitely recommend TROY to friends. Pedro , in finance office, expidited & handled our paperwork wit More

by dacdac3027
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Exum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Jenner
Mar 03, 2021 -

Regal Acura responded

Thank you & congrats!

March 02, 2021

Great service overall. However greeting customers when you first pull up can definitely improve. Customer should not have to flag down service advisor to report issues with the car. Also advisor needs to More

by Kesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Mar 03, 2021 -

Regal Acura responded

Thank you for your feedback, we will discuss this with our staff.

March 01, 2021

I brought my MDX in for its 6 month eco block and it came back to me like always looking like brand new again nice work vary happy. More

by JAWARREN3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Regal Acura responded

Thank you Mr. Warren for the great review! We agree that our detail department does a fantastic job :)

February 27, 2021

I am always pleased with the service from Regal Honda. Chrissy always goes above and beyond. She is the best with her customer service and passion to help customers. More

by THUYGHUE2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy in Finance gets 5 stars , Ken Huckabee
Mar 01, 2021 -

Regal Acura responded

Thank you!!

February 27, 2021

Each person we dealt with went above and beyond to come up with a deal to please us all. They were kind, patient and friendly. We will work with them again. More

by Mike G
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Huckabee, Pedro Jenner
Mar 01, 2021 -

Regal Acura responded

Thank you for choosing Regal for your new vehicle purchase Mike!

February 25, 2021

The device was prompt with being right on time, my service was friendly and ensured to be attentive to my time concerns and the service was quality. More

by lfields15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
Feb 26, 2021 -

Regal Acura responded

Thank you for the feedback on your recent visit to Regal Service!

February 25, 2021

Always quick, efficient, and thorough. It’s a dealership I have never walked away with doubt of quality and analysis of mechanics and safety inspection. More

by TLXer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
Feb 26, 2021 -

Regal Acura responded

We love your loyalty to Regal service!

February 23, 2021

Great job! Would recommend to anyone. The detailing was awesome. Will have it done again. Don’t know anything else to say but thanks for the great job. More

by ELM9560
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob
Feb 24, 2021 -

Regal Acura responded

Thanks we appreciate you!

February 22, 2021

Very good friendly and attentive staff i was completely satusfied with the service and all the comfort provided.. was answer all the questions i asked More

by GUSMTX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Feb 23, 2021 -

Regal Acura responded

Thank you for the review and for choosing Regal for your vehicle's service needs!

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