Regal Acura

I can’t say enough about the pleasant welcome my husband, son and I received from Ken, Brandon and Pedro. We were kept well informed of everything. They made buying a new vehicle experience chill, funny and son and I received from Ken, Brandon and Pedro. We were kept well informed of everything. They made buying a new vehicle experience chill, funny and understanding. I will definitely recommend friends and family to reach when indeed or interested in buying a new vehicle. Thank you fellas for the great service. In addition thank you for wishing me a Happy Birthday! Shanya Breddell More

I am gonna be honest here, It feels like every time I take my ILX in for something, Something is broken or done wrong. First, the tint on it was done in such a way that left streaks in between the Glass take my ILX in for something, Something is broken or done wrong. First, the tint on it was done in such a way that left streaks in between the Glass and Tint and they only fixed the driver's side door and left my rear window with streaks. And then when I took my car in and had the interior lighting done I guess the tech broke my lock that is used for locking the gas/Trunk release down by the driver's side. I still haven't gotten a call of when the part will be in or when they will be fixing it. I understand things happen but they seem to happen almost every single time I have to use this service department. Just a really frustrating experience. More

From the courtesy ,professionalism, and over warm welcoming environment Brandon, Ken, and Pedro, demonstrated to me and my family, Thank you all, Regal Acura has a fantastic team in place! You gai welcoming environment Brandon, Ken, and Pedro, demonstrated to me and my family, Thank you all, Regal Acura has a fantastic team in place! You gained a customer for life, Thank you! More

The wrong part was ordered first for our car so our car was there for almost 10 days, we did have a loaner however it seems ridiculous for it to be in that long for such a minor service. was there for almost 10 days, we did have a loaner however it seems ridiculous for it to be in that long for such a minor service. More

Always a great experience in all departments. Thumbs up to the entire staff. Sales, service, parts, finance and detail department. They certainly care for customers to the entire staff. Sales, service, parts, finance and detail department. They certainly care for customers More

People that work in the dealer including service department are very nice and explain all the procedures and the time that you have to wait. Tony is a very nice and professional and speak Spanish a department are very nice and explain all the procedures and the time that you have to wait. Tony is a very nice and professional and speak Spanish as well as English More

Service was as expected, John kept me informed of the status of my vehicle and results of checks performed. I had a rental vehicle which facilitated the week I had to wait gir the work to be completed. status of my vehicle and results of checks performed. I had a rental vehicle which facilitated the week I had to wait gir the work to be completed. More

Had a service appt. and was greeted promptly. The service rep, John, explained the process and told me the approximate time it would take since I was waiting on the vehicle. He checked in with me several tim rep, John, explained the process and told me the approximate time it would take since I was waiting on the vehicle. He checked in with me several times and the car was completed within the timeframe he had provided. Great experience More

Picked my car up and it was very clean. Service took a little longer than expected but service center was short of help. It was all good. little longer than expected but service center was short of help. It was all good. More

The service department met me at the door, checked the service history on my vehicle, and confirmed the requested and recommended services and prices as well as the estimated time that would be required. service history on my vehicle, and confirmed the requested and recommended services and prices as well as the estimated time that would be required. All services were performed at the quoted price and in less than the estimated time. More