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Regal Acura

Lakeland, FL

4.5
822 Reviews
If you're shopping for a new, used, or certified pre-owned Acura vehicle in Central Florida, shop at an Acura dealer. At Regal Acura, FL, our sales team is here to help you find the right Acura for you, and to make the financing or leasing process simple and stress-free. We have a wide selection of Acura vehicles in stock, including all models in many trim levels, colors, and configurations. Regal Acura proudly serves the communities of Brandon, Tampa, Orlando, Kissimmee, and Ocala, FL. Whether you?re shopping for a new or used Acura sedan like the TLX or RDX, or a crossover SUV like the MDX, be sure to visit Regal Acura.
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 822 reviews

May 19, 2021

Ken Huckabee and Dave Schulz were great!!!! Rob Young, my service guy is also awesome!!! It could not have been a better experience, would buy another car tomorrow, in fact, I might!!!’ More

by SNIPERDOG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Voci
May 19, 2021 -

Regal Acura responded

Congratulations on your new vehicle!

May 19, 2021

Had to wait 3 hours for an oil change and tire rotation. They did not clean my car satisfactory. The key to unlock tire lock was not replaced where it ws found. More

by SIMS_238@msn.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Torres
May 21, 2021 -

Regal Acura responded

Thank you for taking the time to leave us feedback regarding your recent visit to our service department! We will be sure to pass your comments along to management for their review.

May 19, 2021

Rob is best. He is always cheerful and such a delight to work with. He is knowledgeable and recommends the service my car needs! I have never left unhappy. More

by 01Mike23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Exum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sinnerard, David Voci, Jessica Torres
May 19, 2021 -

Regal Acura responded

Thank you Mike!

May 17, 2021

Christy was very knowledgeable on let me know the next step on service on my car repairs and any updt require I have Enjoy the service level given Perfect More

by PATSY33615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Regal Acura responded

Thank you Patsy!

May 14, 2021

Excellent experience. They truly value their customers and do everything to help. Troy is awesome! We will definitely do business with this dealership and Troy again. More

by suz_1027
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Regal Acura responded

Thank you for your feedback! It was a pleasure & we look forward to working with you in the future.

May 14, 2021

Did not clean my car properlyHad to drive all the way Did not clean my car properly Had to drive all the way back to Lakeland to have it redone and still was not properly done More

by bugrn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Exum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Huckabee
May 24, 2021 -

Regal Acura responded

We apologize for the inconvenience, please send your name and contact information to alaina.s@regallakeland.com so we can look into this further.

May 12, 2021

Ray and team were great! Top notch customer service and quality work all with a smile and kind word. They are why I will return in the future. More

by jjasjj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Regal Acura responded

Thank you, we look forward to seeing you again!

May 12, 2021

Timely and precise service! Friendly and busy dealership! They honored an internet coupon and finished by a promised time. I can recommend this dealership anytime! More

by HJCMD
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Regal Acura responded

Thank you. We appreciate your kind review of Regal Acura and hope you will visit again soon. Take care.

May 10, 2021

They did not recognize my $20 coupon. The email I received said nothing about it being for females only. Secondly someone from administration was supposed to contact me about this but no one did. More

by BILLKISH2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
rob young
May 11, 2021 -

Regal Acura responded

Thanks for choosing Regal!

May 11, 2021 -

BILLKISH2002 responded

They did not recognize my $20 coupon. The email I received said nothing about it being for females only. Secondly someone from administration was supposed to contact me about this but no one did. Thirdly. What good is it to have a multi-point inspection done and printed out where you can not interpret the results. The report was supposed to show in color the results. The report printed out was in black and white. Reading the report in black and white showed I had some problems when in fact the opposite was true. I have a color laser jet printer that cost me less than $300. You would think large car operation could offered that amount. I bought my Acura here and have always had my service here but this was the worst experience I ever had.

May 11, 2021 -

BILLKISH2002 responded

I responded above. Maybe you should make sure your computer systems work.

May 06, 2021

Everything was explained well and was handled in a timely and friendly manner. I had driver’s take me to and from home because of a possible wait. More

by CMSHeLNUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy the driver who was super friendly , John Sinnerard
May 06, 2021 -

Regal Acura responded

Thank you for taking the time to leave us feedback on your recent visit to our service department!

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