Regal Acura
Lakeland, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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They were extremely busy and the service tech advised me that it would be approximately 3 hrs for my car to be finished and gave me the option to reschedule. I chose to wait. He touched base with me periodi that it would be approximately 3 hrs for my car to be finished and gave me the option to reschedule. I chose to wait. He touched base with me periodically to update me on the progress and delivered my car at the 2-1/2 hr mark. Given the circumstances I’m not sure that I could have expected anything more More
You know sal campezie and his family used to be great to work with. There used to be little to no markup but in the last 3 years they have started to add a “lifetime power train warranty” for close to 4000 work with. There used to be little to no markup but in the last 3 years they have started to add a “lifetime power train warranty” for close to 4000 dollars. This is great for those buying but is little to no use for those that lease unless you purchase the lease at the end. In addditon to this lifetime power train warranty charge they are also doing market adjustments right now. Please it’s time to put your customers first again instead of your dollar signs. And by the way it is very tacky to see an employee drive in a mazaratti ( a car that most individuals will not ever be able to afford in our lifetime) - that just proves that money will come first at this dealership and that they do not believe in their own brand. More
great people, great service at a great price. The process was flawless and i would recommend was flawless and i would recommend More
Ray is awesome, love the service at RegalAll of the Ray is awesome, love the service at Regal All of the employees very kind and very Professional. The best place for car repair The service people Ray is awesome, love the service at Regal All of the employees very kind and very Professional. The best place for car repair The service people very honest . More
We were one happy customer the first time we came here. So we came back and nothing has changed. Had a great experience still. From Troy, Cris , Ken and Eric Allen. They were so helpful and awesome. Such So we came back and nothing has changed. Had a great experience still. From Troy, Cris , Ken and Eric Allen. They were so helpful and awesome. Such a professional crew . They listen to what you need . Unlike with other dealership the sales people can be annoying . One satisfied customer here and keep up the good work. More
Rob is my usual service advisor ( for more than 15 years )and I’ve always been able to give an excellent rating. Rob made the appointment for me and advised me he would not be available on that date . All )and I’ve always been able to give an excellent rating. Rob made the appointment for me and advised me he would not be available on that date . Allondra took care of me and was very polite . With an appointment it should not take 2 1/2 hours to change one tire. Usually my vehicle gets washed and vacuumed , but not this time! Needless to say I was very disappointed in my Acura service this time. More
Brandon was sweet and very informative. Not usual to like a car salesman but we liked him. 😉 a car salesman but we liked him. 😉 More
3 hour wait for an oil change and then arrived home to find my rim scratched from the tire wrench they used Will not use your dealership again find my rim scratched from the tire wrench they used Will not use your dealership again More