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Regal Acura

Lakeland, FL

4.5
822 Reviews
If you're shopping for a new, used, or certified pre-owned Acura vehicle in Central Florida, shop at an Acura dealer. At Regal Acura, FL, our sales team is here to help you find the right Acura for you, and to make the financing or leasing process simple and stress-free. We have a wide selection of Acura vehicles in stock, including all models in many trim levels, colors, and configurations. Regal Acura proudly serves the communities of Brandon, Tampa, Orlando, Kissimmee, and Ocala, FL. Whether you?re shopping for a new or used Acura sedan like the TLX or RDX, or a crossover SUV like the MDX, be sure to visit Regal Acura.
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 822 reviews

December 15, 2021

They were extremely busy and the service tech advised me that it would be approximately 3 hrs for my car to be finished and gave me the option to reschedule. I chose to wait. He touched base with me periodi More

by JHRABUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
Dec 15, 2021 -

Regal Acura responded

We thank you for your feedback and appreciate you choosing Regal for your vehicle's service/maintenance/detail needs!

December 15, 2021

You know sal campezie and his family used to be great to work with. There used to be little to no markup but in the last 3 years they have started to add a “lifetime power train warranty” for close to 4000 More

by Acura4life
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave
Dec 15, 2021 -

Regal Acura responded

Thank you for your feedback. A large portion of our Acura customers purchase their lease at the end & the Nationwide Lifetime Powertrain Guarantee can not be added at that point. So, in order for our customers not to miss out on the opportunity, As for what our employees drive, we have over 350 employees and 5 franchises - you do not know their situation or reasoning behind their purchase.

December 15, 2021

great people, great service at a great price. The process was flawless and i would recommend More

by michael.fisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Torres
Dec 21, 2021 -

Regal Acura responded

Thank you Michael!

December 10, 2021

Ray is awesome, love the service at RegalAll of the Ray is awesome, love the service at Regal All of the employees very kind and very Professional. The best place for car repair The service people More

by MSQUEENBEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Regal Acura responded

Thank you Ms Queen Bee! We agree Ray is pretty wonderful :)

Dec 15, 2021 -

MSQUEENBEE responded

Excellent service

December 10, 2021

Levi did an excellent job of keeping me informed. He was profession and represented your company well. More

by GRSUPMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi
Dec 15, 2021 -

Regal Acura responded

We love Levi and are so glad that he is a part of the Regal Service Team!

December 09, 2021

We were one happy customer the first time we came here. So we came back and nothing has changed. Had a great experience still. From Troy, Cris , Ken and Eric Allen. They were so helpful and awesome. Such More

by GMDimanlig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cris Aviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Allen, Ken Huckabee
Dec 15, 2021 -

Regal Acura responded

Congratulations on your new vehicle!

December 06, 2021

Rob is my usual service advisor ( for more than 15 years )and I’ve always been able to give an excellent rating. Rob made the appointment for me and advised me he would not be available on that date . All More

by bhb001
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allondra
Dec 08, 2021 -

Regal Acura responded

Hi Brenda. Levi our Lane Manager reached out to you yesterday to discuss what transpired on your visit to our dealership. We understand your frustration and look forward to working with you again and showing you the excellent 5-star customer service experience that Regal is know for. If you have any other questions, concerns or comments that you would like to discuss, please feel free to contact me at (863)577-3205 or via email at kelli.w@regallakeland.com Thank you! Kelli Woodside

December 05, 2021

Brandon was sweet and very informative. Not usual to like a car salesman but we liked him. 😉 More

by EHernden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Exum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Regal Acura responded

We love hearing that you had such a great rapport with Brandon! We love how our Regal Sales Team always goes above and beyond for their clients :)

December 04, 2021

If it wasn’t for Rob in the service department I would most likely go elsewhere. More

by MANDMRICHARDSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
Dec 08, 2021 -

Regal Acura responded

We appreciate your loyalty to Rob and to Regal!

November 30, 2021

3 hour wait for an oil change and then arrived home to find my rim scratched from the tire wrench they used Will not use your dealership again More

by cwillard77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Names not relevant
Dec 03, 2021 -

Regal Acura responded

Hi Christina we have accessed your records and a member of management will be contacting you to discuss what transpired on your recent visit to our dealership. We value your feedback and look forward to speaking with you soon!

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