Regal Acura
Lakeland, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I had a problem with a dead battery. Brought it in and Ray Taylor had a new battery installed. Excellent service, job well done. Brought it in and Ray Taylor had a new battery installed. Excellent service, job well done. More
Great service with a smile, comfortable waiting area with loaner car access, coupons offered for local dining loaner car access, coupons offered for local dining More
Jessica Torres was fantastic. Explained what needed to be done and was clear of the cost. She didn’t pressure me into any decisions. That was much appreciated. Rob Young w Explained what needed to be done and was clear of the cost. She didn’t pressure me into any decisions. That was much appreciated. Rob Young was excellent in scheduling our car and making sure we got it back when promised as it was a 45 minute drive each way. Thank you. More
Great service by customer service oriented staff who ensured I was completely satisfied with the service. ensured I was completely satisfied with the service. More
I'm not sure about the service I received and the price are very expensive. are very expensive. More
Service is always good when I go there. Service reps are great and always explain what is needed Service reps are great and always explain what is needed More
If I could put zero stars on here I would. Today I’ve gone car shopping at different Acura locations and of all this one was the worst most car dealerships once you walk the lot in 5-10 minute Today I’ve gone car shopping at different Acura locations and of all this one was the worst most car dealerships once you walk the lot in 5-10 minutes, you have a salesman speaking to you. I’m waiting in front of the vehicle that I was interested in for about 30 to 40 minutes and not one person has came out and then walk to my car called the dealership to see if anybody was even working today, the receptionist sounded like she didn’t even want to work there. It was no help to get me with the manager. Once I make it home, I get a call back from a non-manager and try to transfer me to a manager, then the phone hangs up. This location is beyond the worst for sales. I will never walk this lot again. More
Everything was fine except my car is pulling to the right since they rotated the tires since they rotated the tires More
I wait 2 hours for oil change and tires rotation "got there 15 minuts before my appoiment " them they handle me the Keys and say ..your car is behind building not a good first time oil change there 15 minuts before my appoiment " them they handle me the Keys and say ..your car is behind building not a good first time oil change More