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Regal Acura
Lakeland, FL
825 Reviews
If you're shopping for a new, used, or certified pre-owned Acura vehicle in Central Florida, shop at an Acura dealer. At Regal Acura, FL, our sales team is here to help you find the right Acura for you, and to make the financing or leasing process simple and stress-free. We have a wide selection of Acura vehicles in stock, including all models in many trim levels, colors, and configurations. Regal Acura proudly serves the communities of Brandon, Tampa, Orlando, Kissimmee, and Ocala, FL. Whether you?re shopping for a new or used Acura sedan like the TLX or RDX, or a crossover SUV like the MDX, be sure to visit Regal Acura.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 825 reviews
Verified Customer
May 19, 2023
Megan in service is horrible. I went in for a recall that was listed on my vehicle when I got there Megan informed me that I did not have a recall on my vehicle and that I just ne I went in for a recall that was listed on my vehicle when I got there Megan informed me that I did not have a recall on my vehicle and that I just needed to pay for a transmission flush once I informed her that I did have two recalls on my vehicle, and I was not paying for a transmission flush that I wanted her to look at the vehicle for what I brought it in for, she act like it was an inconvenience to her. Then she called me back several hours later to tell me she found out the recall, and that I would still have to pay for the transmission flush. I didn’t told her that I wasn’t paying for the transmission flush for the second time . Once she found out, I had extended warranty, she stated that everything was covered under the standard warranty and told me that she was going to inform me when my vehicle is ready several more hours past and I had to reach out to her to ask her was my vehicle done . She messaged me back and told me she forgot to send a message to let me know that my vehicle is ready for pick up. More
by Kristi Whaley
Employees Worked With
May 18, 2023
The process is very efficient. I like that when I wait at the dealership my vehicle is ready in a timely matter and I have the option to ask questions along the way. I like that when I wait at the dealership my vehicle is ready in a timely matter and I have the option to ask questions along the way. More
by Cathiball
Employees Worked With
Austin Smith
May 08, 2023
Excellent service and professionalism. Very happy with the service here. Love this dealership and the courteous customer service Very happy with the service here. Love this dealership and the courteous customer service More
by ABPELECTRIC1
May 08, 2023
I am extremely thankful for the services team at Regal Acura. Especially, Ray, Alondra & Shalymon. I was in a very emotional state bringing my car in right before they closed for the day and they truly to Acura. Especially, Ray, Alondra & Shalymon. I was in a very emotional state bringing my car in right before they closed for the day and they truly took the time to take care of myself and two boys. My Acura’s transmission was giving out while on I4 and all three of these employees spoke to me with empathy and care and made sure I left with a replacement car to drive back to Orlando. Please give all three of these employees my sincere thanks for all they did. Elise Hecht More
by ELISE.SMITHBERGER
May 08, 2023
Ray is the absolute best. He has taken care of my car since 2004. Trust him (and his team) to keep our car healthy! Pays attention to our needs. Regal has very reliable He has taken care of my car since 2004. Trust him (and his team) to keep our car healthy! Pays attention to our needs. Regal has very reliable employees. More
by NANPEARLMAN
Employees Worked With
May 05, 2023
As always excellent service. Ray always give excellent service to me and his customers. The ladies in the office are great also that what keep me coming back to Regal. Ray always give excellent service to me and his customers. The ladies in the office are great also that what keep me coming back to Regal. More
by MSQUEENBEE
Employees Worked With
