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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,114 Reviews

1,114 Reviews of Randy Marion Subaru - Service Center

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September 26, 2024

Took my car checked and had me out Tire pressure issue friendly professional Explained problem More

by mreg73
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

My first service visit, wow was I impressed! These service pros were able to solve a transmission issue on my Forester XT! So very happy! I’ll be back!! More

by DDARAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

My first visit and I’m impressed. Very professional, friendly and efficient service provided. Aaron was very helpful and thorough. More

by ERNIEP99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron
September 24, 2024

Without a doubt this service department is the best I have ever dealt with. Many thanks to Mark Wilburn, service manager, for his commitment to his clients. More

by LFRY104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

I was able to get service the same day. I was very grateful they found the problem and provided a new battery under warranty. Everyone was very helpful and efficient. More

by KBOIMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2024

As always Mark Wilburn was awesome! He got me in quickly and had me back on the road in no time! We enjoy working with him and trust him with all of our Subarus! More

by mayberrygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

Service was very helpful in getting Star Link activated for Cross Trek we recently purchased. Nick in Sales has been very helpful in Star Link activation as well as other technology questions that we have More

by edsuter48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick McElyea
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

They make the service experience easy. Easy check-in. Great waiting area. Excellent communications. Thank you!!! More

by gkaiser1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Matos
September 21, 2024

Excellent service advisor, technician, prompt service, and friendly customer service reps answering my many questions. More

by EARTHNSKY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
September 21, 2024

Excellent service! Fast and upfront about costs and needs of my vehicle. I would happily recommend More

by MIGGS1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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