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Aaron Forness
191 Reviews
Dealership Experience
2 yrs, 4 mos
Industry Experience
3 yrs, 8 mos
191 Reviews
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191 Reviews of Aaron Forness
October 03, 2026
Prompt and friendly service. Was able to do the recall quickly and was easy to navigate. The issue with Apple CarPlay is still ongoing and the update was not the most recent. I w Was able to do the recall quickly and was easy to navigate. The issue with Apple CarPlay is still ongoing and the update was not the most recent. I will try again to get this fixed. More
by PHENNESSEE1
Verified Customer
September 27, 2026
I brought my car in thinking it was leaking fluid. The service team did a fantastic job! It was just condensation from the AC but they were extremely patient and showed me exactly where it was leaki The service team did a fantastic job! It was just condensation from the AC but they were extremely patient and showed me exactly where it was leaking and explained why. They did not charge me for the service even though I expected to pay. I appreciate their service and taking this matter seriously for me. More
by bryanrieves
September 19, 2026
. Aaron Forness was very polite and accommadating and was able to book an appointment for me the same day I called. I also very much appreciated the courtesy pick up and return of my car since I am disabled able to book an appointment for me the same day I called. I also very much appreciated the courtesy pick up and return of my car since I am disabled. Aaron did inform me that that, while installing a fog light, the housing cracked. I asked him to order another. When my car was returned to me later that day, the housing was hanging down almost touching the road. That was unacceptable so I called and left a message for Aaron. The next day the new housing piece arrived and was installed, but the price was astronomical. Aaron said he quoted me the price the day before, but I do not remember that at all. I realized that I should have asked myself. Aaron seems like a very nice youg man and I'm sure he will work out of this learning phase. As I said, I REALLY appreciated the pick up and drop off, but I have a few suggestions for the 2 (very polite) young women who did this. It is understandable that they want to be comfortable and safe while driving my vehicle, so I do not mind if they make adjustments for that. However, PLEASE have them return all the changes back the way they were. I had to readjusted the seat height, the height of the steering wheel, BOTH side mirrors, the review mirror, the radio station, AND the partridge in the pear tree!. Actually, my shoulders won't let me reach up and change the rear view mirror so I have to have someone else help me. I will definitely be back for service and minor repairs. I see this recent experience as a "one off". More
by LFRY104
September 13, 2026
Great customer service. Josh Elliott was helpful in answering all of our questions and working through the arduous task of purchasing a new car. We were so pleased with Rand Josh Elliott was helpful in answering all of our questions and working through the arduous task of purchasing a new car. We were so pleased with Randy Marion Subaru that we brought our daughter's Subaru in for maintenance and state inspection. Aaron Forness was great in assisting us in that process and the service team completed everything in a timely manner. More
by eric4834
Other Employees Tagged: Josh Elliott, Jacob Ritz
September 11, 2026
Service scheduled for 3 hours service, wrong tires ordered or received, had to drive to Mooreseville 3 different times. Then didn’t even complete all the service that was supposed to be done. Wanted m ordered or received, had to drive to Mooreseville 3 different times. Then didn’t even complete all the service that was supposed to be done. Wanted me to drive back home and come back the next day so they could complete the service that wasn’t done. The entire time they were playing the blame game, I didn’t know about the oil change service. Well it was in the computer a week ago when service was scheduled and also written on the drop off envelope. Totally dissatisfied with the entire encounter More
by FCPARAMEDIC
Other Employees Tagged: Mark Wilburn
September 09, 2026
This was my second Subaru purchased from Randy Marion Subaru. Great buying experience both times. Subaru. Great buying experience both times. More
by bkreynolds32
Other Employees Tagged: Keeley Murphy, Gabe Williams
September 06, 2026
Always great to work with Aaron and the others at Randy Marion Subaru! Thanks very much! Marion Subaru! Thanks very much! More
by sacsound58
Other Employees Tagged: Mark Wilburn
August 29, 2026
The service department at this dealership is very professional and efficient. They are also very friendly and welcoming. I appreciate them keeping me apprised during the service process. The waiting professional and efficient. They are also very friendly and welcoming. I appreciate them keeping me apprised during the service process. The waiting area and restroom is very clean and well stocked. More
by STEELELP
August 23, 2026
The staff is outstanding welcoming and seem to truly care about you and your time .This is why I keep coming back about you and your time .This is why I keep coming back More
by WALTLIEBERT
Other Employees Tagged: Mark Wilburn, Jessica Matos, Jacob McMillen
August 10, 2026
We had a damaged tire and wheel r from hitting an object on Interstate 40 and needed emergency repair. Mark and his team took great care of us and provided us with a loaner vehicle so we could continue our on Interstate 40 and needed emergency repair. Mark and his team took great care of us and provided us with a loaner vehicle so we could continue our trip to Raleigh. Repair work was done ima profanner and communication on the state was daily. I couldn’t be more satisfied. More
by JABASSLER
Other Employees Tagged: Mark Wilburn
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