Randy Marion Subaru - Service Center

Great service, consistent. Thank you. Please return the drivers seat to the original position, though. Authenticating to submit this review is WAY too complex and is of Thank you. Please return the drivers seat to the original position, though. Authenticating to submit this review is WAY too complex and is of safety concern to the customer. I won't submit any more reviews until the authentication mechanism is simplified. More

One incredible experience. This is what I call keep in g your customers in the garage! This service department is what keeps me in a Subaru! The sales guys need to take them This is what I call keep in g your customers in the garage! This service department is what keeps me in a Subaru! The sales guys need to take them out to lunch! It makes their job so much easer for returning customers! Seriously it the little things and this group does it so well! Great dealership all around! More

First time customer with my 2017 Outback, prior owner purchased at Randy Marion. Came in on Saturday afternoon before trip to the mountains. Terrific customer service by Jessica! Got me all set in the cu purchased at Randy Marion. Came in on Saturday afternoon before trip to the mountains. Terrific customer service by Jessica! Got me all set in the customer database, got me in for oil change, rotation & general checkup. Good thing - the back brakes were metal on metal! Jessica & fab tech replaced back brakes & I made it safely into the hills. Looking forward to having you take care of all my Subaru needs. Thank you More

We’ve owned 4 Foresters (3 from Randy Marion. Everything about this dealership is exceptional. From those who greet you at the door, to sales to financing to appointment schedulers to parts & the Everything about this dealership is exceptional. From those who greet you at the door, to sales to financing to appointment schedulers to parts & the service department! My husband & I often reflect on the fact we’ve never had this kind of customer service from any other dealership. In fact, their customer service outshines about 99.99% of all businesses with which we’ve come in contact. In conversations w/others considering purchase/lease, we always tell them to go to Randy Marion FIRST! My neighbor has purchased 3 new vehicles in the last few years & she feels the same way. We will always own a Subaru or two (we have a 14 yr old Legacy) & they will come from Randy Marion. More

Great experience as always. Prices seem to have gone up. $400 plus for a battery change did not seem on par with my previous experiences there. That said, Randy Marion Subaru s Prices seem to have gone up. $400 plus for a battery change did not seem on par with my previous experiences there. That said, Randy Marion Subaru service has always been great and the people are fantastic. More

Great service and fast friendly staff very nice waiting room my car came back clean with no issues room my car came back clean with no issues More

Thank you, Mark Wilburn, for making me one happy satisfied customer by believing me when there were a few glitches with some sensors after my visit last week. You turned it over to one of your serv satisfied customer by believing me when there were a few glitches with some sensors after my visit last week. You turned it over to one of your service experts and the loose cable was found and fixed within 15 minutes. This is the kind of service I really appreciate! More

Very pleased with Randy Marion Subaru Service Dept. Time that we waited was less than what we were told it would be. Great team of people. Time that we waited was less than what we were told it would be. Great team of people. More

Went for a software upgrade and walked out with free new breaks , because there was an extended warranty for them. I appreciate that the associate Aaron mentioned it. My software was updated as well. I am v breaks , because there was an extended warranty for them. I appreciate that the associate Aaron mentioned it. My software was updated as well. I am very happy, because all works now. More

I definitely appreciated the under car video that was sent. It was helpful to know that the car was in good shape and there were no surprises. I was also happy to have an idea of upcoming service needs a sent. It was helpful to know that the car was in good shape and there were no surprises. I was also happy to have an idea of upcoming service needs and their approximate cost. More