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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
912 Reviews

912 Reviews of Randy Marion Subaru - Service Center

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May 11, 2024

Honestly, the service staff is great. Even the finance guy asked me how I was doing. Everyone treats you like you matter. At every point everyone is just easy and cool More

by daniel.e.hinkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Car has been there for 3 days. Service Department is not good. Losing Tom Gilbert was a HUGE mistake. More

by STEVESTUTTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Wilburn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hailey McCann
May 10, 2024

Jessica recommended the perfect tires and we only waited a little over an hour for 4 tires and state inspection. That’s a good day any way you slice it. More

by Eppinger1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
May 09, 2024

Great staffs! Great Service! Take care and listen carefully and completely! Highly recommend the Subaru brand and their services afterwards! More

by AGAINHONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone
May 06, 2024

Did a great job, as usual. Even delivered my car home to me due to my medical condition. More

by SUZBAILLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024

Everyone was awesome,helpful and kind. Two thumbs up for all. Thank you all very much More

by PAUL.CONTOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hailey McCann
May 05, 2024

Jessica was so wonderful it made my wife and I want to buy another Suburu! More

by NCJOEVALLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
May 04, 2024

Proficient in their work, efficient with my time. Kathryn was exceptionally clear and delivered on exceptions. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Fantastic customer service. Will definitely return because the way I was treated when checking in and out. More

by BRYCE.BRAKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hailey McCann
May 03, 2024

Always a great experience. Everyone is courteous, professional and kind. I’ll continue to service my Subaru here! More

by STACY.GROZADAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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