Randy Marion Subaru - Service Center
Mooresville, NC
1,108 Reviews of Randy Marion Subaru - Service Center
Jason and the team at Randy Marion Subaru were great to work with throughout the process of buying our new Forester! Jason made sure we were able to get exactly what we we’re looking for amongst so many gr work with throughout the process of buying our new Forester! Jason made sure we were able to get exactly what we we’re looking for amongst so many great options. More
I love the staff. They always greet me by name, remember what is going on in my life. They seem to truly care about me. Open to explain when I have questions. The best They always greet me by name, remember what is going on in my life. They seem to truly care about me. Open to explain when I have questions. The best service dept. Jessica and Mark top notch folks. More
Told them I had a transmission issue, they insisted that the car was fine and acted like I was crazy, two days later my transmission blew and the car is no longer driveable. Go f*xx yourselves the car was fine and acted like I was crazy, two days later my transmission blew and the car is no longer driveable. Go f*xx yourselves More
Great service, consistent. Thank you. Please return the drivers seat to the original position, though. Authenticating to submit this review is WAY too complex and is of Thank you. Please return the drivers seat to the original position, though. Authenticating to submit this review is WAY too complex and is of safety concern to the customer. I won't submit any more reviews until the authentication mechanism is simplified. More
One incredible experience. This is what I call keep in g your customers in the garage! This service department is what keeps me in a Subaru! The sales guys need to take them This is what I call keep in g your customers in the garage! This service department is what keeps me in a Subaru! The sales guys need to take them out to lunch! It makes their job so much easer for returning customers! Seriously it the little things and this group does it so well! Great dealership all around! More
First time customer with my 2017 Outback, prior owner purchased at Randy Marion. Came in on Saturday afternoon before trip to the mountains. Terrific customer service by Jessica! Got me all set in the cu purchased at Randy Marion. Came in on Saturday afternoon before trip to the mountains. Terrific customer service by Jessica! Got me all set in the customer database, got me in for oil change, rotation & general checkup. Good thing - the back brakes were metal on metal! Jessica & fab tech replaced back brakes & I made it safely into the hills. Looking forward to having you take care of all my Subaru needs. Thank you More
We’ve owned 4 Foresters (3 from Randy Marion. Everything about this dealership is exceptional. From those who greet you at the door, to sales to financing to appointment schedulers to parts & the Everything about this dealership is exceptional. From those who greet you at the door, to sales to financing to appointment schedulers to parts & the service department! My husband & I often reflect on the fact we’ve never had this kind of customer service from any other dealership. In fact, their customer service outshines about 99.99% of all businesses with which we’ve come in contact. In conversations w/others considering purchase/lease, we always tell them to go to Randy Marion FIRST! My neighbor has purchased 3 new vehicles in the last few years & she feels the same way. We will always own a Subaru or two (we have a 14 yr old Legacy) & they will come from Randy Marion. More
Great experience as always. Prices seem to have gone up. $400 plus for a battery change did not seem on par with my previous experiences there. That said, Randy Marion Subaru s Prices seem to have gone up. $400 plus for a battery change did not seem on par with my previous experiences there. That said, Randy Marion Subaru service has always been great and the people are fantastic. More
Great service and fast friendly staff very nice waiting room my car came back clean with no issues room my car came back clean with no issues More