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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,108 Reviews

1,108 Reviews of Randy Marion Subaru - Service Center

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October 06, 2024

Jason and the team at Randy Marion Subaru were great to work with throughout the process of buying our new Forester! Jason made sure we were able to get exactly what we we’re looking for amongst so many gr More

by shaffersjkz
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Spruill
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

I am grateful for the excellent service from Jessica and team of Randy Marion Subaru. Thank you! More

by JOEY POPP
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
October 05, 2024

I love the staff. They always greet me by name, remember what is going on in my life. They seem to truly care about me. Open to explain when I have questions. The best More

by MVCAMPAGNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
October 01, 2024

Told them I had a transmission issue, they insisted that the car was fine and acted like I was crazy, two days later my transmission blew and the car is no longer driveable. Go f*xx yourselves More

by nd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron
October 01, 2024

Great service, consistent. Thank you. Please return the drivers seat to the original position, though. Authenticating to submit this review is WAY too complex and is of More

by CHRISTOPHER.JOAKIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

One incredible experience. This is what I call keep in g your customers in the garage! This service department is what keeps me in a Subaru! The sales guys need to take them More

by CHARLESRJACQUIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

First time customer with my 2017 Outback, prior owner purchased at Randy Marion. Came in on Saturday afternoon before trip to the mountains. Terrific customer service by Jessica! Got me all set in the cu More

by KATHLEEN.PORTER28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos - Service
September 29, 2024

We’ve owned 4 Foresters (3 from Randy Marion. Everything about this dealership is exceptional. From those who greet you at the door, to sales to financing to appointment schedulers to parts & the More

by D. Hendricks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Abbata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeley Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I wish I could remember all their names. Just mark them all, extraordinary!
September 29, 2024

Great experience as always. Prices seem to have gone up. $400 plus for a battery change did not seem on par with my previous experiences there. That said, Randy Marion Subaru s More

by ALEXANIAN32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : New gentleman whose name I don’t recall-Jacob?- was excellent.
September 27, 2024

Great service and fast friendly staff very nice waiting room my car came back clean with no issues More

by sardog61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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