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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,308 Reviews

1,308 Reviews of Randy Marion Subaru - Service Center

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March 14, 2025

I have always been happy with the service I have received. They have recently helped us with our car. More

by CONNERJERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

We were very pleased with the work and service we received. Jennifer Matos was superb with customer service. More

by GEO.MILS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

The state inspection was done in a short period of time. The service representative was excellent. More

by wcmoorejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not recall the service representative's name.
March 14, 2025

Fast and very friendly service. Great service advisors. Was so happy to be able to take my Lexus there for inspection. More

by BDONOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

Very efficient. On time. Very friendly. I am now on my tenth Subaru in our family. Keep up the good work. More

by TOMBURKETTC6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

The service was very good and I am supposed to write at least 15 words. Did I write enough? More

by CKITE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

Great service as always. On time and completed in the time we were told. Mark and the team are great! More

by JRSM715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

We service our pass Subarus @ Randy Marion specifically with Mark who is great! Mark introduced us to Aaron and we were able to be out of our end of lease 2022 Subaru and into a brand new 2025! It was a p More

by JLG
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Rourk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeley Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Aaron was very good at keeping me updated through the entire process and saved me a couple hundred extra bucks at the end. More

by mjarone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Easy to schedule service. Service started at scheduled time. Loved the video that the tech sent. Very pleased with customer service. More

by pmitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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