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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,108 Reviews

1,108 Reviews of Randy Marion Subaru - Service Center

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October 14, 2024

Ease of scheduling appointments, car is ready on time and no issues with the service. More

by AGCOSBY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

Getting expensive. Service is always excellent. Do not like the additional crwdt card surcharge. Do not the 33 point inspection charge. More

by JENLASHUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob
October 10, 2024

Jessica Matos was outstanding, coordinating work orders on our Subaru. Definitely went beyond the call of duty as did the service team. We could not be happier with her service and again that of your servi More

by DONHERKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
October 10, 2024

The level of service at Randy Marion Subaru is superb. Love coming here. Such a wonderful experience. More

by ssguillaudeu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mattos
October 10, 2024

Quick service, really nice service adviser. The waiting room was clean and comfortable. The wait was not stress full at all. More

by MACHINEMAN52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Excellent customer service. Jessica was very polite and very accommodating . Thnx so much for effortless visit. More

by JUMPMASTERROB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
October 09, 2024

Randy Marion Subaru provided excellent service when I brought in my vehicle, the issue was fixed promptly and they were courteous and helpful More

by ED67JEAN71
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Matos
October 09, 2024

Able to perform my routine service with little wait time even though I did not have an appointment. More

by FLINTLOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

The guys that helped me were very quick and polite. I would come back. Yea More

by molson2300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

I had to insist further testing on the battery drain that can occur in 2020 Subaru Outback. More

by LDUCATE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob was helpful.
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