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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,420 Reviews

1,420 Reviews of Randy Marion Subaru - Service Center

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July 25, 2025

I brought my 13yr old Subi in for an A/C check. It turns out there was a Technical Bulletin on my A/C compressor, which allowed it to be replaced under my extended warranty. Worked for me! More

by lilync69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Randy Marion Subaru responded

Thank you so much for taking the time to leave us this 5-star review!

July 18, 2025

Excellent and timely service from a very professional team. Mark is extremely responsive and thorough to make sure our appointments run smoothly. More

by JMOORE3024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

July 18, 2025

Wonderful service. Thank you for the friendly personnel and being so excellent . See you again soon! More

by HAYMANP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

July 17, 2025

They did a great job of both the diagnostics and the repair. Also very timely. More

by WALTERRSMITH77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

July 17, 2025

I refuse to be made to answer this question. Please change this format. I will not be responding to any more surveys. More

by HULENEMCLEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred - technician - great!
Sep 05, 2025 -

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

July 15, 2025

Thank you Mark . Great service all around . Very thorough and conscientious service . Parts department also great . More

by CAB2358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Randy Marion Subaru responded

Thank you so much for taking the time to leave us this 5-star review!

July 15, 2025

Thank you so much for your service; it truly made a big difference and was incredibly helpful. Definitely will come again More

by ikhosid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

July 15, 2025

Friendly and nice staff. Nice waiting room. Quick service. We ( my son and I ) are always satisfied their service. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Randy Marion Subaru responded

Thank you so much for taking the time to leave us this 5-star review!

July 14, 2025

Mark is awesome to deal with! Nice waiting area as well. 11 12 13 14 15 More

by JRSM715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Randy Marion Subaru responded

Thank you for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!

July 13, 2025

Every one there was very helpful. Excellent waiting area. Everything was very clean and nice More

by DOGABILITY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Randy Marion Subaru responded

Thank you for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!

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