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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,104 Reviews

1,104 Reviews of Randy Marion Subaru - Service Center

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October 24, 2024

Great service and knowledgeable staff are always available to accommodate my needs and schedule for visits. More

by tltrials
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

We've been coming here for at least 10 years, and have always been super happy; plus, Mark is always so helpful - he is definitely a keeper! More

by UF_ANGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

I have always had my service work done at the dealer that i purchased the vehicle. I have had one glaring exception not with Subaru but another brand. More

by DOUG31.7581
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

The video inspection of of my car was a great touch and the service was fast and fair. More

by JACOBBREWER45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Abbata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Matos
October 20, 2024

They took me on an emergency basis and provided a loaner, key since I was an out of towner. More

by nrbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2024

From the time we made the initial phone call, until we picked up our finished car, the service was beyond excellent. The cost was estimated exactly, except an unexpected additional need, and a phone call More

by FJEFFREY523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Lawson, Jessica Matos
October 20, 2024

People were really nice and friendly an I had a chance to actually see what was done in my inspection on video. Never experienced that before greatly appreciated. More

by Lsc68rec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
October 20, 2024

Staff were very helpfu and able to work with me without a hitch. I felt very comfortable there and was pleased that the price for my work was so reasonable. More

by TheRubinator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2024

Very pleases with all aspects of the dealership from the sales experience to the service. More

by smit2118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

Always efficient and bring any concerns to light. The waiting room is always clean and tidy. Mark, the service representative, is very knowledgeable and always answers all my questions/inquiries. More

by 53bhscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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