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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,420 Reviews

1,420 Reviews of Randy Marion Subaru - Service Center

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August 05, 2025

Always friendly, enjoyed talking to Keely, Frank and Mark. The wait was reasonable, the snacks and coffee was excellent. More

by REVEREND.MARYSCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Tilghman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeley Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Randy Marion Subaru responded

Thank you so much for taking the time to leave us this 5-star review!

August 02, 2025

I really like the service department in Mooresville. Mark is my service rep., and Jacob has been helpful, too. More

by aballewedit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimmie
Sep 05, 2025 -

Randy Marion Subaru responded

Thank you so much for taking the time to leave us this 5-star review!

August 02, 2025

The Service Department and Coordinator do a wonderful job... The Marketing Department then hounds customers with attempting to sell customer a new car through trade-in offers. I had to call dealership More

by dicopaso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

August 01, 2025

Love the service department especially Mark! He’s always courteous and he knows his stuff. More

by BARNETT314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Randy Marion Subaru responded

Thank you so much for taking the time to leave us this 5-star review!

August 01, 2025

Great job and Arron was so very nice to work with! Will use next time More

by craigmichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Randy Marion Subaru responded

Thank you so much for taking the time to leave us this 5-star review!

July 31, 2025

Mark is the best to work with! Always friendly and professional. He explains the maintenance details that are needed to keep our automobiles in great condition! More

by DDOPHEIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Randy Marion Subaru responded

Thank you so much for taking the time to leave us this 5-star review!

July 28, 2025

Hi, Saturday 7. 27.2025 I had my BRZ clutch adjusted by Joe the technician. He did an excellent job. I appreciate Joe and Jacob's helpful and professional att More

by buchha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe-Technician
Sep 05, 2025 -

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

July 27, 2025

Great service and Jessica at the counter check in is awesome. Keeps me informed and advised. Great experience. More

by THEDANIELS1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

July 27, 2025

Always appreciate the multipoint check list / report card… Helps me plan and budget for future repairs… Also really appreciate Sunbit zero percent financing while paying over 3 months… Thank you for alw More

by cenorris930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Randy Marion Subaru responded

Thank you so much for taking the time to leave us this 5-star review!

July 26, 2025

Stop charging a fee to use credit card for payment. Service advisors pleasant. Ok wait time More

by bdeweync
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do t remember name
Sep 05, 2025 -

Randy Marion Subaru responded

Thank you so much for taking the time to leave us this 5-star review!

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