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Randy Marion Subaru - Service Center
Mooresville, NC
1,353 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,353 Reviews of Randy Marion Subaru - Service Center
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June 07, 2025
The staff is very friendly and truly care for their customers. The service department went above and beyond and always had a friendly approach. customers. The service department went above and beyond and always had a friendly approach. More
by DANIELLE.GRAMM18
Verified Customer
June 07, 2025
Damages the door sill while fixing the seat. Multiple trim pieces damages and caused a big issue. Multiple trim pieces damages and caused a big issue. More
by jcline116
Employees Worked With
June 05, 2025
Jessica Matos is always a great person to work with. She's knowledgeable and also very prompt and accurate with any transactions that we do. So far my experiences with Randy Marion have been all pos She's knowledgeable and also very prompt and accurate with any transactions that we do. So far my experiences with Randy Marion have been all positive. More
by TMHARWOOD
Employees Worked With
June 04, 2025
Great bunch of folks that are always friendly fast and know their subject. I was in and out in a short amount of time.The service department is the best, I have used other Subaru service departments in Ch know their subject. I was in and out in a short amount of time.The service department is the best, I have used other Subaru service departments in Charlotte, but it is worth fighting traffic to Mooresville to have the best experience. More
by MHBARRIER
Employees Worked With
June 03, 2025
I have only dealt with this dealership twice. Both times for service. The original time was for an oil change & all that went with it. I questioned why battery wasn't visibly checked (one termina Both times for service. The original time was for an oil change & all that went with it. I questioned why battery wasn't visibly checked (one terminal had corrosion on it) and why Wingate holding battery in place was very loose. Service manager at the time told me I didn't ASK for battery service. Second time, I really hesitated returning for another oil change. I must say Aaron Forness and the service provided made me very happy I gave this service department another chance. More
by DNSDA
Employees Worked With
June 02, 2025
Everyone was exceptionally nice, however even though I bought it there and live 4+ hrs away, I have always had a rattle upfront somewhere that no one can find ( 2 inspections at your place and 1 in Ashvil bought it there and live 4+ hrs away, I have always had a rattle upfront somewhere that no one can find ( 2 inspections at your place and 1 in Ashville) HOWEVER, the last time I was at Randy Marion a person DID find a rattle, I think they said in the driver's front door panel. That must have been it because it's MUCH better but still audible More
by mmochrie1
June 02, 2025
They were attentive, took time to help me figure out my problem and got me in a car to use while they took car of mine. I will come back here for all my Subaru needs. problem and got me in a car to use while they took car of mine. I will come back here for all my Subaru needs. More
by swinchell712
June 02, 2025
Great service and all employees were great. They all were very kind and knowledgeable.. Thank you They all were very kind and knowledgeable.. Thank you More
by PSPILLMAN77
June 01, 2025
Thank you for working me in and resolving my car problem so quickly on a Saturday morning. Jacob was so easy to work with. Thanks again. so quickly on a Saturday morning. Jacob was so easy to work with. Thanks again. More
by STEPH_37117
Employees Worked With
June 01, 2025
Was kept informed with no pressure to buy products. Will come back for service when necessary. Will come back for service when necessary. More
by KHEAGLE58
