Randy Marion Subaru - Service Center
Mooresville, NC
1,445 Reviews of Randy Marion Subaru - Service Center
Work done in a timely manner. Staff was very friendly. Kept me up to date on what was happening. Staff was very friendly. Kept me up to date on what was happening. More
The best dealership that I’ve visited. Polite, helpful staff, superb waiting area, pre-service and post-service care and follow up. Would recommend. 5/5 Polite, helpful staff, superb waiting area, pre-service and post-service care and follow up. Would recommend. 5/5 More
A pleasure as always to work with Mark Wilburn! So glad we bought the warranty package because service is EXPENSIVE. So glad we bought the warranty package because service is EXPENSIVE. More
Friendly staff, clean and welcoming customer lounge area and quick service are always appreciated when we schedule service appointments. and quick service are always appreciated when we schedule service appointments. More
Everything was good, fast service and advisor kept me informed. Like working with this dealership informed. Like working with this dealership More
I really liked that you now provide a video giving a “tour” of my multi-point inspection. “tour” of my multi-point inspection. More
The purchase of the vehicle I was interested in went very smoothly. Steve, my salesman, was very accommodating for my needs, I needed to have them hold my vehicle till I came back from a trip I had already smoothly. Steve, my salesman, was very accommodating for my needs, I needed to have them hold my vehicle till I came back from a trip I had already planned. More
Had a pretty big issue with my car. Jacob was amazing throughout all of the process. So kind, helpful and went above and contacted Subaru to help offset repair cost. Car was in shop for Jacob was amazing throughout all of the process. So kind, helpful and went above and contacted Subaru to help offset repair cost. Car was in shop for a couple weeks and he kept me informed of the progress. So appreciative- RM blessed to have him serving the customers. More
Great experience with 1st time service on fleet vehicle and warranty work. Relaxing lounge with drinks and snacks! Aaron is a rock star, courteous, professional and attentive. and warranty work. Relaxing lounge with drinks and snacks! Aaron is a rock star, courteous, professional and attentive. More
Fixed 2 items that were recall, but did not fix the original item the car was taken in for. Had to return 15 minutes later and leave the car. That was last Thursday. Monday night and no updates yet. U original item the car was taken in for. Had to return 15 minutes later and leave the car. That was last Thursday. Monday night and no updates yet. Up to the point I returned it communication, speed of service and everything was outstanding, and everything was great. Nothing since I had to return the car to get the first problem corrected. Surprised I did not hear from you Monday. Pretty sure it was Jacob in service. Can not be sure receipt for first incomplete service is in car. More