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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,307 Reviews

1,307 Reviews of Randy Marion Subaru - Service Center

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April 21, 2025

Great service, thorough and good communication. Their team kept us informed throughout the whole process. More

by kellyrumgay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Very good, friendly and service was excellent. They really did a wonderful job and worked with our needs and kept us informed. THANK YOU VERY MUCH! More

by CONNERJERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

I have only had great service at Randy Marion Subaru. Service takes care of you! More

by Janis P
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Randy Marion Subaru always makes us feel like family. We trust them to do what is right to keep our Subies safe and well maintained. Mark is awesome in service! He found an issue with my Outback and got More

by mayberrygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

I look forward to our next purchase. ..it might be a few years though, maybe.... More

by foghorn13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Forness
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

No sales department experience yet, just service. Service has always been timely and responsive. The team greets you with a friendly smile, is professional, and gives you confidence that your needs More

by david4liberty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

I do not even know where to start, this team and location is the full package! Great service and communication. We were traveling from MI to NC for Spring Break and had the red carpet rolled out for us at R More

by Jen Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2025

I appreciate the team at Randy Marion. They provided a fair offer to buy my Subaru & made it an easy process. I will check them out when I am ready to buy again. More

by abensley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Spruill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

They did not put enough attention, and missed steps of their own process to ensure that all necessary steps were completed, plus they did not secure one of the wheel covers correctly. I am not satisfied w More

by Mante01
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob McMillen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Lawson
April 12, 2025

I went in for my first service on my Subaru and they were thorough and quick. I love that they made a video showing my tires and fluids and the status of my car. Very professional and kind. More

by Jetta7654321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.