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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,324 Reviews

1,324 Reviews of Randy Marion Subaru - Service Center

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May 18, 2025

This was my first time at Randy Marion Subaru dealership and it was a great experience. Jess welcomed me, walked me through the 60k mile check up and then hooked me up with a loaner car so I could go run er More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

Excellent customer service! Aaron was super friendly and kept me fully informed during my repair. Thanks Randy Marion Team!!! More

by JASON.STEVENSON452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

Well like I told Mark with all the trouble I had at their Hickory and Salisbury Locations I had just about lost faith in Randy Marion. His and Jacob's customer service restored my faith in the dealership. Th More

by JOHNMSTIREWALT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

Great service experience! ! I have recently had issues with two of my Subarus and they have were quickly resolved by Randy Marriott Subaru. I have to compliment Jessica MAT More

by DOUGHFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Work completed in a timely manner service explained well. Personnel friendly and knowledgeable and personable. More

by mreg73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

The team at Randy Marion Subaru do a fantastic job of maintaining my car, They have me in and out quickly, and fixed an issue that needed some lube without changing parts. More

by HIBDON_CRAIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Courteous staff, prompt service, great waiting area. I was kept informed about the status of my repairs and everything was fully explained. More

by dlucas56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Always pleasant and professional and do a great job keeping you updated on the status of your service. More

by RSHOOK1985
Service Time
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025

I have had my Outback serviced at Randy Marion for years. The service advisors, especially Jessica are great and the mechanics have always done a good job! More

by 2bhwatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

Jess handled our problem promptly and efficiently. A pleasure to work with. A positive experience More

by JOSEPHBARTLETT47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.