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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,420 Reviews

1,420 Reviews of Randy Marion Subaru - Service Center

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August 25, 2025

Mark and Fred were great. . I enjoyed my visit with them both. Thank you so much More

by plynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

August 23, 2025

Service was quick, friendly, and expertly done. Very knowledgeable. Everything was explained and I was in and out in a short time. Wonderful folks to trust with my Outback. More

by DWGADDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

August 22, 2025

Took care of me just like before! Hopefully the problem is solved now. Thankfully under warranty. Aaron does a great job at the service department! More

by STEPHBLESSED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

August 19, 2025

Jessica provided Fast and personal service, keeping me in the loop and making me feel like a valued customer. More

by Allikufro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Randy Marion Subaru responded

Thank you so much for taking the time to review us. We greatly appreciate your feedback and hope to see you again soon!

August 19, 2025

Had my 30K mile service completed, and I was offered a loaner vehicle so I didn’t have to wait at the dealership. Everything was great! More

by BRYAN.GADBERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

August 19, 2025

Jess was very personal, professional and got me in and out in a timely manner. More

by MIKE_ETHERIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

August 19, 2025

I highly recommend Randy Marion Subaru and their service department. I appreciate their honesty about what needs to be done on my car. Their service department is one of the reasons I bought a Subaru. More

by JWILLIAMS4827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

August 18, 2025

Excellent experience. Love getting the video of the inspection to see for myself. Appreciate the honesty on what is needed and really not needed at the time. More

by lglynn225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

August 18, 2025

As always, Jessica Matos made my experience top notch. Her detailed explanation of the suggested services without being pushy, made it easier for me to pay for the 60k service when I probably would have p More

by brooksm9171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

August 17, 2025

Courteous, efficient and friendly. Wonderful waiting area; comfy chairs and snacks. Thanks for another easy visit Aaron. More

by SLKLAUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Randy Marion Subaru responded

Thank you so much for sharing your experience with us, and thank you for taking the time to leave a 5-star review!