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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,301 Reviews

1,301 Reviews of Randy Marion Subaru - Service Center

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December 14, 2024

Quick and great service. Waiting room is clean. He is always very nice. thank you More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Customer service at Randy Marion Subaru is always great. Knowledgeable staff, I would highly recommend them! More

by JONROZZELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Always been a great service over the years, Mark on point with every single detail. Thanks for Helping with my car More

by LVARELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Service Advisor Jacob McMillen was helpful, friendly, and competent. The work was done on time and without issue. Jacob didn’t try to upsell me. He was very helpful with advice on tires and future service ne More

by DaveGunderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob McMillen
December 11, 2024

The service team was very helpful, polite and understanding to my request to added service for my vehicle. More

by earnest.matkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Abbata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron in the Service department
December 11, 2024

First time at Randy Marion Subaru. Service manager (Mark) was polite, professional, communicated well, and answered all of my questions. Excellent experience. More

by KLACROIX95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

Comfortable waiting area; friendly service, but 10am appointment was delayed by an hour - plan to wait longer or make sure you drop it off. More

by Subaru#1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2024

Very courteous and helpful personnel. Only problem was lack of info re former service person Tim Gilbert who I had dealt with for a long time. More

by lprimm37
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob McMillen; Joe, technician who serviced my Subaru
December 02, 2024

I appreciate how I’m treated. They communicate extremely well. They have a great waiting area where I can get my work done. Thank you!! More

by gkaiser1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
December 02, 2024

Representatives at Randy Marion were kind, knowledgeable, and respectful. My car was finished in a timely manner. More

by Riley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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