Randy Marion Subaru - Service Center

Friendly and great expertise. Service was fast and efficient. Will be taking my car in again. Service was fast and efficient. Will be taking my car in again. More

Jessica is such an amazing service tech. She explains everything perfectly and coherently. I love bringing my vehicle to Subaru especially when I know I'm in good hands. She explains everything perfectly and coherently. I love bringing my vehicle to Subaru especially when I know I'm in good hands. More

It took 4 days and a return to the dealership to resolve the problem with my car. Additionally, I was quoted a price that was $700 less than what I was charged, and was told I just misunderstood what they s the problem with my car. Additionally, I was quoted a price that was $700 less than what I was charged, and was told I just misunderstood what they said. Ultimately, though, I would recommend this service center because my issue was repaired correctly. Just get your quote in writing before giving permission to proceed! More

Service department was very organized. Everyone was very courteous. Everyone was helpful and Everyone was professional and work was completed very quickly. Everyone was very courteous. Everyone was helpful and Everyone was professional and work was completed very quickly. More

I've been a Subaru customer since 2014, when I purchased my first Forester. When I moved to Cornelius in 2016, I began bringing my car to Subaru in Mooresville. I was so happy with the service there that I my first Forester. When I moved to Cornelius in 2016, I began bringing my car to Subaru in Mooresville. I was so happy with the service there that I bought my second Forester from them in 2020; I have continued to bring my car to them when I need service or have a problem. Great all around car dealership. More

Great customer service. Quick and reliable will. I Will recommend to anyone needing Subaru services. Quick and reliable will. I Will recommend to anyone needing Subaru services. More

Liked Mark. Called me back for scheduling warranty work. Was given a loaner for the day. Called me back for scheduling warranty work. Was given a loaner for the day. More

Great experience just as expected. I wasn't aware of this but my car needed a new module due to Subaru getting rid of Starlink. Mark told me about the issue the last time I was in for I wasn't aware of this but my car needed a new module due to Subaru getting rid of Starlink. Mark told me about the issue the last time I was in for service. Apparently since Starlink was no longer working my car kept trying to contact the mother ship which caused a battery drain on some cars. Mark said he would order the part and call me when it came in which he did got me scheduled came in and the checked out the new cars on the lot while I waited, didn't take long and Mark had me sign for the repair which was covered under warranty and down the road I went. More

Never fixed what was broken. Spent a lot of money on other things but my gps still SUCKS Spent a lot of money on other things but my gps still SUCKS More

As always Mark in the service department has taken care of my vehicle service needs. He is honest and if he recommends something to be completed then you Know it needs to be done. He knows what customer s of my vehicle service needs. He is honest and if he recommends something to be completed then you Know it needs to be done. He knows what customer service means as well. All the service writers and sales force should take lessons from him on how to treat customers. More